Maura Garcia
La Verne,CA
Overview
16
16
years of professional experience
2
2
Languages
Summary
Detail-oriented healthcare support professional with expertise in patient intake management and specimen collection. Skilled in bilingual communication, insurance verification, and maintaining compliance, contributing to efficient clinic operations and high-quality patient care.
Work History
Event Creator
Sweet N Salty
La Verne, CA
04.2026 - Current
- Develop the menu and pricing, source products and equipment, coordinate event logistics, set up and operate your food stations, communicate with event organizers, negotiate vendor fees and fundraising percentages, handle sales and payments, market the business, and build relationships with schools, swim teams, volleyball clubs, cities, and private clients.
- Constantly developing new ideas for how Sweet n Salty can grow—from açaí and charcuterie, mini pancakes, crepes, snack-bar service to corporate events, private parties, sports events, and customized menus.
- Produced original content aligned with brand voice and audience expectations.
- Directed creative concepts across posts, visuals, and promotional materials.
- Refined content workflows to improve consistency and turnaround speed.
Bilingual Assistant intaker
Soultenders
Arcadia, California
06.2025 - 03.2026
- Managed end-to-end new patient intake, including inquiries, registrations, appointment scheduling in TherapyNotes, and sending intake documents and consent forms, ensuring seamless transition to therapy sessions.
- Conducted insurance benefit checks to clarify coverage, enhancing patient understanding of financial responsibilities.
- Maintained comprehensive knowledge of all insurance plans accepted by the practice to support accurate onboarding, billing coordination, and patient guidance.
- Coordinated scheduling and logistics for provider outreach, improving patient access to services.
- Supported specialized workflows, including minor patient intakes, confirming parental consent, ensuring proper documentation, and collaborating with clinical staff for compliant record handling.
Certified Phlebotomist II
Quest Diagnostics
Glendale, CA
04.2024 - 02.2025
- Performed high-volume venipuncture and specimen collection, averaging 40+ specimens daily for adult, pediatric, and geriatric patients using vacutainer, butterfly, syringe, and straight needle techniques.
- Maintained 100% patient ID/specimen labeling compliance by verifying requisitions, resolving discrepancies with providers, and ensuring accurate processing, centrifugation, storage, and shipment to the central lab.
- Supported efficient clinic flow by prioritizing stat/routine collections, stocking supplies, and assisting with training new phlebotomists on collection and specimen handling best practices.
Certified Phlebotomist
Foundation Laboratory / St. John’s Community Medical
Los Angeles, CA
01.2023 - 04.2024
- Collected and processed blood specimens in a fast-paced community medical setting, supporting daily patient volume with accurate venipuncture, specimen labeling, and transport preparation.
- Improved workflow efficiency by organizing collection priorities, validating test orders, and collaborating with clinical staff to reduce delays and collection errors.
- Assisted in training new staff on phlebotomy technique, patient interaction, and laboratory protocols.
Certified Phlebotomist Technician
Foundation Laboratory / Pediatric & Obstetric Clinic
Los Angeles, CA
03.2011 - 01.2023
- Provided 12+ years of phlebotomy support in pediatric and obstetric settings, performing venipuncture, heel sticks, capillary collections, and therapeutic phlebotomy, ensuring high patient comfort and specimen accuracy.
- Executed specialized and difficult draws for infants, children, and adults, ensuring compliance with proper labeling, centrifugation, storage, and transport protocols.
- Sustained clean, fully stocked work areas and facilitated coordinated care with physicians, nurses, and clinical staff to promote timely diagnostic testing.
Education
CPT-1 Phlebotomy -
Southern Crescent Technical College
Monterey Park, CA8 2010
Associate of Arts - General Studies
Santa Monica College
Santa Monica, CA6 2006
Skills
- Intake management
- Appointment scheduling
- Insurance verification
- Documentation accuracy
- HIPAA compliance
- Specimen handling procedures
- Data accuracy
- Detail-oriented
- Time management
- Adaptability
- Venipuncture techniques
- Specimen collection
- Geriatric phlebotomy
- Infection control
- Pediatric phlebotomy
Languages
English
Full Professional
Spanish
Native/ Bilingual
Education
other,other
Timeline
Event Creator
Sweet N Salty
04.2026 - Current
Bilingual Assistant intaker
Soultenders
06.2025 - 03.2026
Certified Phlebotomist II
Quest Diagnostics
04.2024 - 02.2025
Certified Phlebotomist
Foundation Laboratory / St. John’s Community Medical
01.2023 - 04.2024
Certified Phlebotomist Technician
Foundation Laboratory / Pediatric & Obstetric Clinic
03.2011 - 01.2023
Associate of Arts - General Studies
Santa Monica College
CPT-1 Phlebotomy -
Southern Crescent Technical College