Maura Lemaster
Enterprise,AL
Summary
Driven and dependable, excelled at Food Lion by enhancing customer satisfaction and reducing inventory shrinkage, demonstrating exceptional problem-solving and customer service skills. Showcased a goal-oriented mindset and proficiency in inventory management. Consistently exceeded performance goals set in place.
Overview
4
4
years of professional experience
Work History
Center Store Associate
Food Lion
Raleigh, NC
06.2023 - 08.2024
- Proactively identified and resolved out-of-stock situations, quickly replenishing affected items to minimize customer disappointment or lost sales opportunities.
- Boosted sales through effective product merchandising and attractive displays, driving customer interest in featured items.
- Reduced inventory shrinkage by conducting regular audits and implementing loss prevention strategies, safeguarding company assets.
- Actively participated in storewide initiatives aimed at improving overall performance metrics or enhancing the shopping experience for patrons visiting our establishment.
- Efficiently processed incoming shipments by unloading trucks and sorting products.
- Enhanced customer satisfaction by maintaining a clean and organized store layout, ensuring easy navigation for shoppers.
- Contributed to training new associates on proper stocking techniques and merchandise organization principles, ensuring consistency across the center store team.
Cashier
Food Lion
Raleigh, NC
10.2020 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Education
WGU
Millcreek, UtahEducation
Wake Tech
Raleigh, NCLeadville Road High School
Raleigh, NC06.2022
Skills
- Goal-Oriented Mindset
- Customer Service
- Organization
- Teamwork and Collaboration
- Friendly and Helpful
- Reliable and Responsible
Timeline
Center Store Associate
Food Lion
06.2023 - 08.2024
Cashier
Food Lion
10.2020 - 01.2023
Education
WGU
Education
Wake Tech
Leadville Road High School