Summary
Overview
Work History
Education
Skills
Timeline
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Maura McCarthy

Maura McCarthy

Jarrettsville,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Twenty four years in customer service including over ten years in staff and office management.

Overview

23
23
years of professional experience

Work History

Maryland State Licensed Massage Therapist

Self Employed Services
12.2002 - Current
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Improved overall wellness for clients by performing various massage techniques, including myofascial, deep tissue, Swedish, hot stone massage, and cupping.
  • Secured contracts in several corporate settings providing seated massage as well as managing support staff in these locations
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
  • Take 24 credits of CEUs each year to further education and maintain awareness of any relevant changes within the field.


Owner/Operator

Remedy Wellness
01.2013 - 06.2023
  • Built relationships with clients in need of therapeutic massage, acupuncture, float therapy and skincare.
  • Managed day-to-day business operations including hiring, training and managing a staff of up to eleven people.
  • Provided massage therapy to clients to aid in pain management, increased range of motion and other relevant treatment goals.
  • Managed and updated company software. Responsibilities included payroll, invoicing, publishing reviews, running sales/tax/retail and projection reports
  • Met with leasing agents and landlords to negotiate rental agreements
  • Successfully applied for PPP loans, State and local government grants to keep business operating throughout COVID19 mandatory closure.
  • Applied for bulk unemployment for my staff to be paid while business was closed.

Education

Massage Therapy

The Baltimore School of Massage
Woodlawn, Md

Trade School Certificate - Skincare

Von Lee International School of Esthetics
Reisterstown, MD

High School Diploma -

Catonsville High School
Catonsville, MD

Skills

  • Stress relief massage
  • Customer Service
  • Office Management
  • Proficiency in Mindbody Software
  • Invoicing

Timeline

Owner/Operator

Remedy Wellness
01.2013 - 06.2023

Maryland State Licensed Massage Therapist

Self Employed Services
12.2002 - Current

High School Diploma -

Catonsville High School

Massage Therapy

The Baltimore School of Massage

Trade School Certificate - Skincare

Von Lee International School of Esthetics

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