Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maura Proenza

Katy,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Assistant Manager

SUBWAY®Restaurants
03.2012 - 11.2014
  • Established team priorities, maintained schedules and monitored performance.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members.


Housekeeper

Colony Hotel
04.2011 - 03.2012
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Sales Clerk

Bijoux Terner
01.2011 - 04.2011
  • Restock of merchandize
  • Attend to costumers
  • Cleaning and maintenance
  • Costumer service and recommendation of items to costumers.

Stock Clerk

Think Thrift
01.2006 - 01.2011
  • Sorting of clothes and items to be placed on sale floor.
  • Categorization of different items by size, colors, and prices.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Education

Associate of Arts - Accounting Technology And Bookkeeping

College of Business And Technology
Miami, FL
05.2009

Skills

  • Business Analysis and Reporting
  • Google Drive
  • Managing Operations and Efficiency
  • Computer Skills
  • Product and service knowledge
  • Hiring and Training
  • Onboarding and Orientation
  • Shift Scheduling
  • Team motivation
  • Money Handling

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Assistant Manager

SUBWAY®Restaurants
03.2012 - 11.2014

Housekeeper

Colony Hotel
04.2011 - 03.2012

Sales Clerk

Bijoux Terner
01.2011 - 04.2011

Stock Clerk

Think Thrift
01.2006 - 01.2011

Associate of Arts - Accounting Technology And Bookkeeping

College of Business And Technology

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Maura Proenza