Maura A Denisia
Chester,NY
Summary
I am a dependable team member trained in retail operations and customer service. I contribute to smooth front-end operations and go beyond requirements to handle customer needs. I am reliable, team-oriented, and I efficiently complete assignments. I always tackle challenges with positivity and professionalism.
Overview
5
5
years of professional experience
Work History
Lead Team Coordinator
Gucci
Central Valley, NY
06.2023 - Current
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
- Developing and implementing effective strategies to optimize operational performance.
- Creating reports on operational activities, performance metrics and customer feedback.
- Analyzing data from operations logs to identify trends or patterns that could impact performance outcomes.
Stockroom Operations Lead
UGG
Central Valley, NY
11.2022 - Current
- Maintain stockroom area in which all materials and products are received, stored, organized, picked, counted, monitored and distributed in order to meet the needs of store.
- Ensure an accurate and neat stockroom and stock desk while practicing and promoting safety consciousness and security measures.
- Control any damaged merchandise or mis-mate inventory in accordance with company standards as well as process transfers and RTV's.
- Receive and verify shipments as they arrive and handle discrepancies so that inventory counts are current and accurate.
Server/Designated Trainer
Cheesecake Factory Inc
West Nyack, NY
01.2019 - 11.2022
- Guided guests through menu options while demonstrating thorough knowledge of food, beverages and ingredients.
- Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests.
- Trained new employees on service standards and menu items to improve onboarding processes.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
Summer Intern
Port Authority of New York and New Jersey
Jersey City, NJ
06.2020 - 08.2020
- Supported department by compiling paperwork and taking detailed meeting minutes.
- Participated in operations meetings engaging in ways to mitigate loss of revenue and human capital
- Prepared several spreadsheets and PowerPoints for supervisors. (Special projects, operation meetings)
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Homeland Security
SUNY At Albany
Albany, NYAssociate of Science - Corporate and Homeland Security
Rockland Community College
Suffern, NY2019
Skills
- Time management
- Detail-oriented
- Advanced Microsoft Outlook, Word, Excel and Powerpoint skills
- Reliable and dependable
- Strong communication skills
- Energetic
Timeline
Lead Team Coordinator
Gucci
06.2023 - Current
Stockroom Operations Lead
UGG
11.2022 - Current
Summer Intern
Port Authority of New York and New Jersey
06.2020 - 08.2020
Server/Designated Trainer
Cheesecake Factory Inc
01.2019 - 11.2022
Bachelor of Arts - Homeland Security
SUNY At Albany
Associate of Science - Corporate and Homeland Security
Rockland Community College
Similar Profiles
Robert AtwellRobert Atwell
Team Manager at GucciTeam Manager at Gucci
ALACHO LEANA COATESALACHO LEANA COATES
Operations Controller at GucciOperations Controller at Gucci
Marta CastellaniMarta Castellani
EMEA Head of Integrated Supply Chain at GucciEMEA Head of Integrated Supply Chain at Gucci
Francesca ZenoFrancesca Zeno
RTW Technical Product Development Coordinator at GucciRTW Technical Product Development Coordinator at Gucci
Steven MeslerSteven Mesler
Teacher at NYC Department of EducationTeacher at NYC Department of Education