Maura Bogni-Rodriguez
San Francisco
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Surgery Scheduler
UCSF Benioff Children's Hospital Oakland
07.2022 - Current
- Educated patients on pre-surgery requirements, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Contributed to overall clinic success with proactive identification of areas for process improvement in scheduling systems.
- Contributed to positive workplace culture through effective teamwork and clear communication with colleagues at all levels within the organization.
- Supported continuous improvement initiatives by providing constructive feedback on existing scheduling processes and procedures to management personnel.
- Maintained up-to-date knowledge of available physicians, specialties, and services offered within the clinic network, enabling efficient use of resources when scheduling appointments for patients with complex needs.
Admissions Coordinator
Millbrae Nursery School
06.2009 - 06.2022
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Use Google Workspace and PowerPoint to create presentations, reports and spreadsheets.
- Maintain accounts payable and receivable.
- Assist new employees with new-hire paperwork, onboarding and review for completeness.
- Maintain vendor contract and licensing expiration data.
- Use Quickbooks to track expense claims and prepare expense reports for management.
- Complete monthly payroll for 13 employees.
- Liaison between California Department of Education and San Mateo County Office of Education for monthly meetings.
- Facilitate and mediate monthly School Board, Budget and Personal meetings.
- Arrange all Administration daily schedules all repairs, purchase supplies and miscellaneous odd jobs.
- Establish and update work schedules to account for changing staff levels and expected workloads.
- Deliver business strategy and develop systems and procedures to improve operational quality and team efficiency.
Education
Certificate in Early Childhood Care And Education - Child Development
Skyline
Skills
- Schedule coordination
- Obtaining authorizations
- Teamwork orientation
- Patient relations
- Insurance verification
- Data entry proficiency
- Office workflow support
- Problem-solving
Timeline
Surgery Scheduler
UCSF Benioff Children's Hospital Oakland
07.2022 - Current
Admissions Coordinator
Millbrae Nursery School
06.2009 - 06.2022
Certificate in Early Childhood Care And Education - Child Development
Skyline
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