Processed customer transactions efficiently using point-of-sale systems
Managed cash register operations, ensuring accurate cash handling and balancing
Assisted customers with product inquiries, enhancing overall shopping experience
Collaborated with team members to maintain store cleanliness and organization
Trained new cashiers on operational procedures and customer service standards
Delivery Driver/ Clerk
10 Years 9 Months
UPS | 10.2014 - 07.2025
Delivered packages across various routes and cities for both business and residential clients. Conducted timely pickups for business and residential locations. Maintained attention to detail to adhere to strict schedules. Assisted customers in locating their packages and coordinating pickup times at the center. Scanned undelivered packages and organized rerouting for next-day delivery or proper destinations. Processed returns of unwanted packages to shippers and updated records in the computer system.
Package Handler
4 Years 7 Months
UPS | 10.2014 - 05.2019
Assisted in scanning and bagging packages for post office distribution. Corrected addresses on packages and affixed new labels. Processed outgoing packages from the center.
Demonstrated rapid learning abilities and adaptability in fast-paced environments.
Utilized computer skills to support team projects. Adapted quickly to new tasks and technologies. Collaborated effectively with team members to achieve common goals.
Assistant Manager
3 Years 1 Month
Orale Orale Restaurant | 09.2010 - 10.2013
Oversaw catering operations and facilitated training for new staff. Developed employee work schedules and led as head waitress. Executed restaurant opening and closing procedures, including preparation of daily sales and monthly reports.
Central registration clerk
8 Months
Washington Hospital | 02.1999 - 10.1999
Facilitated patient admissions in emergency room, enhancing patient flow at urgent care facility. Optimized operational efficiency by managing urgent care facility hours. Streamlined appointment scheduling through proficient management of telephone communications.
Medical Receptionist
2 Years
Fremont Diagnostic Center | 01.1996 - 01.1998
Oversaw appointment scheduling and coordinated communication across multiple phone lines. Managed patient check-in processes and organized medical charts for next-day appointments. Provided clear instructions on fasting requirements for different examinations.