Maureen Fetterly
Cecil,WI
Summary
Operations and Logistics Professional experienced in leading shipping, inventory management, and clinical support. Directed multi-site logistics while enhancing team performance through training and process improvements, contributing to successful implementation of Epicor ERP for streamlined workflows. Focused on delivering high-quality service in healthcare settings through effective process improvement and cross-functional collaboration.
Overview
12
12
years of professional experience
Work History
Logistics & Shipping Coordinator
The Village Companies
Pulaski, USA
08.2021 - 01.2025
- Managed shipping, inventory, and operational workflows using Epicor ERP to enhance process efficiency.
- Directed inbound and outbound freight operations across multiple company locations.
- Supervised and mentored a team of 7 shipping and inventory employees.
- Helped lead Epicor ERP implementation, process improvements, and employee training.
- Coordinated warehouse relocation, ensuring seamless operations and minimal disruption to service.
- Collaborated across departments on Safety Committee to uphold safety standards and maintain on-time customer deliveries.
Medical Assistant
NorthLakes Community Clinic
Lakewood, USA
03.2017 - 10.2019
- Assisted physicians during examinations and documented patient interactions as a medical scribe.
- Performed blood draws and specimen collection.
- Delivered compassionate patient care while maintaining HIPAA compliance.
- Recorded patient histories and vital signs to ensure accurate medical documentation.
- Facilitated patient access to referrals and information for external medical services.
- Medical scribe.
Customer Service & Sales Support
Diversified Woodcrafts
Suring, USA
01.2015 - 03.2017
- Delivered exceptional customer service and ensured precise order entry to enhance customer satisfaction.
- Coordinated customer orders, quotations, and project layouts to ensure timely and accurate processing.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Health Information & Patient Services
Community Memorial Hospital
Gillett, USA
01.2013 - 12.2014
- Managed release of medical records, ensuring compliance with HIPAA regulations to protect patient privacy.
- Scheduled patients while providing efficient administrative support in a fast-paced healthcare environment, enhancing patient flow and satisfaction.
- Executed daily administrative tasks to maintain operational efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Coleman High School
Skills
- Logistics & Supply Chain Operations
- Epicor ERP
- Warehouse management
- Inventory Management
- Shipping operations
- Freight coordination
- Operational efficiency
- Process improvement
- Continuous Improvement
- Transport planning
- Route optimization
- Logistics tools expertise
- Shipping and Receiving
- Team Leadership & Supervision
- Team management
- Training skills
- Cross-functional coordination
- Logistics Customer Support
- Communication skills
- Problem solving
- Time management
- Safety compliance
- Warehouse Operations
- Stock management
Timeline
Logistics & Shipping Coordinator
The Village Companies
08.2021 - 01.2025
Medical Assistant
NorthLakes Community Clinic
03.2017 - 10.2019
Customer Service & Sales Support
Diversified Woodcrafts
01.2015 - 03.2017
Health Information & Patient Services
Community Memorial Hospital
01.2013 - 12.2014
High School Diploma -
Coleman High School