MAUREEN ARMSTRONG
Fortson,GA
Summary
A highly motivated and meticulous professional pursuing a Master of Science in Industrial and Organizational Psychology from the University of Phoenix, with an anticipated graduation date of 05/2024. Bachelor of Science in Management with a 4.0 GPA, honors on the Dean's List and President List in 2021 and 2022, and a strong background in relevant coursework such as Human Resource Management and Strategic Management. Problem-solving, social awareness, critical thinking, time management abilities, social media platforms, and marketing expertise are all mastered. A self-motivated and imaginative writer with experience as a Fiction Writer, Business Owner/Operator, Blog Writer, and Personal Assistant. Committed to delivering value and superior customer service while continuously seeking innovation.
Overview
18
18
years of professional experience
Work History
Fiction Writer, Writer
Fortson, GA
10.2022 - Current
- Able to create engaging and memorable pieces of literature
- Creative, attentive to detail, and able to interpret complex themes and ideas
- Conducted keyword research to identify target keywords
- Self-starter who can work independently and meet deadlines, while also collaborating effectively with editors and other writers
- Continuously striving to improve craft and stay up-to-date with trends
- Ability to write in multiple genres and formats, including short fiction, novels, and screenplays
- Solicited input from team members and actively participated in project team meetings.
Business Owner/Operator
Fortson, GA
03.2021 - Current
- Lead and manage all aspects of the company's operations
- This includes overseeing the day-to-day activities, developing business strategies, and managing finances
- I am committed to delivering value and exceptional customer service to my clients
- I always look for innovative ways to improve the company's operations and continuous growth.
Blog Writer
Remote
07.2012 - 01.2019
- Researched creative topics to write, edit and create layouts for new articles and features
- Published regular pieces on mental health to blog
- Collaborated with team of writers, photographers and cinematographers to gather original content for blog
- Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog
- Maintained aesthetics of blog through images and troubleshooting issues.
Assistant Manager
Lemad Concept LTD
Lagos Nigeria
06.2009 - 11.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Cyber Cafe Attendant
Boss Cafe
Lagos Nigeria
08.2005 - 01.2008
- Answered customer questions about computer and browser issues.
- Sell internet ticket to customers.
- Addressed customer complaints and inquiries to verify satisfaction.
- Processed payments for orders and provided customers with change.
- Print, scan and laminate document for customers.
Education
Master of Science - Industrial And Organizational Psychology
University of Phoenix
05.2024
Bachelor of Science - Management
University of Phoenix
09.2022
Skills
- Complex Problem-Solving
- Social Perceptiveness
- Learning Strategies
- Critical Thinking
- Time Management
- Social Media Platforms
- Extensive Research
- Public Performance Experience
- Writing Style Editing
- Strategy Management
- Public Relations
- Customer Service
Timeline
Fiction Writer, Writer
10.2022 - Current
Business Owner/Operator
03.2021 - Current
Blog Writer
07.2012 - 01.2019
Assistant Manager
Lemad Concept LTD
06.2009 - 11.2012
Cyber Cafe Attendant
Boss Cafe
08.2005 - 01.2008
Master of Science - Industrial And Organizational Psychology
University of Phoenix
Bachelor of Science - Management
University of Phoenix