Maureen Bircks
Burlington Twp,NJ
Summary
To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Practice Manager
Clarity Psychiatric Care
Cherry Hill, NJ
02.2018 - Current
- Oversaw accounting, budgeting, and financial reporting.
- Trained interns and newly hired team members on office procedures and computer system.
- Provided supervision and management to team of support personnel.
- Addressed and remedied all patient or team member issues.
- Created and implemented organizational policies and procedures.
- Communicated closely with patients, ensuring medical information was kept private.
- Developed and maintained electronic record management systems to analyze and process data.
- Consulted with healthcare professionals on business decisions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed policies and procedures for effective practice management.
Owner
Winifred Donahue's Answering Service
Princeton, NJ
06.1997 - 02.2018
- Owner/operator of medical answering service
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Had over 300 medical accounts that we answered for, took messages, paged physicians
- Managed on-call schedules for physicians
- Provided monthly reports as needed
Corporate Travel Manager
American Express Travel
Lawrenceville, NJ
04.1981 - 06.1997
- Prepared necessary travel documentation for national and international trips to diverse locations.
- Worked closely with top executives and assistants to meet compliance with strict business schedules.
- Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
- Managed staff of 30 agents
Education
High School Diploma -
Steinert High School
Hamilton NJ06.1973
Skills
- Verbal and Written Communication
- Critical Thinking
- Patient Care Assessment
- Codes Compliance
- Quality Assurance Controls
- HIPAA Guidelines
- Patient Advocacy
- Administrative Staff Supervision
- Health Information Systems
Timeline
Practice Manager
Clarity Psychiatric Care
02.2018 - Current
Owner
Winifred Donahue's Answering Service
06.1997 - 02.2018
Corporate Travel Manager
American Express Travel
04.1981 - 06.1997
High School Diploma -
Steinert High School
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