Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
18
18
years of professional experience
Work History
Sales Associate
Pinch A Penny Pool Patio Spa
01.2023 - Current
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Insurance Agent
Self Employed Insurance Group
03.2012 - 12.2022
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
Insurance Agent
Design Benefits Plans
01.2008 - 02.2012
Maintained high standards of customer service by building relationships with clients.
Identified potential risks in client businesses and recommended appropriate insurance coverage.
Cross-sold insurance products to existing clients to reach sales targets.
Prepared and reviewed insurance applications to verify compliance with regulations.
Education
High School Diploma -
James Martin Highschool
Arlington, TX
05-1997
Skills
Negotiation tactics
Verbal/written communication
Goal oriented
Client retention strategies
Friendly and outgoing
Cold calling
Exceptional customer service
Teamwork and collaboration
Accomplishments
Managed full year of number one sales award at Design Benefit Plans