Maureen Cipriano Johnson
Crystal Lake,Il
Summary
Skilled in managing shipping, receiving, and inventory tasks with focus on efficiency and accuracy. Have experience in optimizing warehouse operations, improving stock management through innovative strategies, and ensuring seamless flow of goods. Strong organizational skills and ability to work under pressure lead to significant improvements in order fulfillment times and inventory accuracy. Demonstrated capability in coordinating with team members to enhance operational procedures for better productivity.
Overview
25
25
years of professional experience
Work History
Shipping and Receiving Clerk
Kohl's
Algonquin, Illinois
10.2025 - Current
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Identified order discrepancies and damaged items and notified supervisor.
- Prepared documentation to track and report on damaged or missing items.
- Monitored merchandise received and shipped from facility in computer system.
- Researched discrepancies between physical count of items versus inventory system reports.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Received incoming shipments and verified contents against packing slips.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Weighed mail to determine correct postage.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Organized materials into appropriate storage areas based on product type or size.
- Processed outbound shipments, including packing and labeling products for delivery.
Backroom Coordinator
Serria Trading
Crystal Lake, IL
09.2024 - 10.2025
- Coordinated backroom operations to optimize inventory management and stock organization.
- Oversaw the loading and unloading of merchandise to maintain efficient supply flow.
- Managed product placement and storage strategies to maximize space utilization.
- Ensured compliance with all safety regulations, policies and procedures.
- Coordinated returns of damaged or expired products to vendors for replacement and credit.
- Collaborated with other team members to complete projects in a timely manner.
- Performed weekly audits to ensure accuracy of product placement on shelves throughout the store.
- Used company software for inventory management and documentation purposes.
- Trained new backroom associates in inventory procedures and system use.
- Operated material handling equipment safely, such as pallet jacks and dollies.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Opened and closed the store per operational standards. Maintained accurate cash handling.
caregiver
Private Home
Crystal Lake, Il
08.2020 - 04.2025
- Provide care for a recovering stroke patient with vascular dementia
- Assisted clients with daily living activities and personal hygiene routines.
- Administered medications according to prescribed schedules and guidelines.
- Monitored clients' health conditions, reporting changes to healthcare providers.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
logistics processor
Nordstrom Rack
Algonquin, Il
07.2023 - 07.2024
- Receive incoming trucks., check in shipment.
- Process shipment per standard and time.
- Check for correct pricing, RFID encoding
- Send outbound items to correct locations
- Logistics processor
merchandise/pricing specialist
Buybuybaby
Crystal Lake, Il
10.2022 - 08.2023
- Oversaw the processing of clothing shipment
- Set clothing pad per planogram. Made adjustments per store design and inventory levels
- Launched new brands
- Oversaw marketing of sale
- Resolved pricing issues and order per sell thru of product2
- Merchandise/pricing specialist
sales
Torrid
Algonquin, IL
11.2019 - 06.2023
- Assisted customers with clothing needs
- Processed shipment
- Helped with seasonal floor sets
- Sales
store manager/ assistant manager
Hot Mama
Deer Park, Il
04.2009 - 03.2012
- Managed all store operations
- Maintained payroll
- Hired new employees
- Trained and developed employees
- Oversaw merchandising and visual standards
- Store manager/ assistant manager
sales
Nordstrom
Schaumburg, Il
11.2000 - 04.2009
- Recognized for outstanding customer service
- Awarded customer service All Star
- Developed a large clientele
- Provided personal assistance with clothing needs.
- Sales
Education
Associate of Arts - special education
Harper College
interior design
Illinois Institute of Art
High school diploma - General studies
Crystal Lake Central
Skills
- Inventory control
- Warehouse operations
- Processing shipment
- Shipping and receiving systems
- Set merchandise per store planogram
- Maintain visual standards
- Order the replenishment of the product
- Set pricing and sales marketing
- Maintained a personal relationship with customers
- Package handling
- Shipping and receiving tracking
- Warehouse layout understanding
- Delivery scheduling
- Shipping label preparation
- Barcode scanning
- Physical therapy
- Scheduling appointments
- Medication care
Accomplishments
Customer Service All-Star: Nordstrom
Timeline
Shipping and Receiving Clerk
Kohl's
10.2025 - Current
Backroom Coordinator
Serria Trading
09.2024 - 10.2025
logistics processor
Nordstrom Rack
07.2023 - 07.2024
merchandise/pricing specialist
Buybuybaby
10.2022 - 08.2023
caregiver
Private Home
08.2020 - 04.2025
sales
Torrid
11.2019 - 06.2023
store manager/ assistant manager
Hot Mama
04.2009 - 03.2012
sales
Nordstrom
11.2000 - 04.2009
Associate of Arts - special education
Harper College
interior design
Illinois Institute of Art
High school diploma - General studies
Crystal Lake Central