Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maureen Clark

Richfield Springs,NY

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service for patients. Coordinate authorizations for admissions, elective testing and surgical procedures. Financial Assistance Program, charity care, approving under insurance or non-insurance applicants. Pre-Registration Unit, providing Federal No Surprise Billing Act with estimated out-of-pocket expenses for patient services. Plan implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Recognized for projects implementing workflows reduction in revenue loss. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

24
24
years of professional experience

Work History

Manager: Cinical Adminstator

Optum
12.2021 - 05.2024
  • Coordinates, Manages Authorization Procurement, Financial Assistance Program, Pre-registration
  • Accountable for daily activities of business support, technical production team or unit

Supervisor: Clinical Administrator

Optum
07.2021 - 12.2021
  • Coordinates, supervises and is accountable for daily activities of business support, technical or production team or unit. Supervised Auth procurement team. Supported multiple areas with auth procurement through denial and appeal.

Supervisor: Payer Authorizatin and Appeal Management

bassett Healthcare network
05.2016 - 07.2021
  • Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.

Senior Insurance Coordinator

bassett Healthcare network
10.2000 - 05.2016
  • Implemented new Department with designing authorizations for revenue reimbursement.
  • Trained staff on current Medicare regulations and guidelines.

Education

Associate of Arts - Accounting and Business Management

Mohawk Valley Community College
Mohawk, NY

High School Diploma -

Junior/Senior High School

Skills

  • Operations Management
  • Performance Management
  • Policy Implementation
  • Business Development
  • Strategic Planning
  • Financial Management
  • Staff Development
  • Complex Problem-Solving
  • Cross-Functional Teamwork
  • Project Management
  • Key Performance Indicators
  • Process Improvement
  • Problem-solving aptitude
  • Organizational Skills
  • Continuous Improvement
  • Effective Communication
  • Idea Development and Brainstorming
  • Analytical Thinking
  • Performance Tracking and Evaluation
  • Documentation And Reporting
  • Employee Coaching and Mentoring
  • Team Development
  • Adaptability and Flexibility

Timeline

Manager: Cinical Adminstator

Optum
12.2021 - 05.2024

Supervisor: Clinical Administrator

Optum
07.2021 - 12.2021

Supervisor: Payer Authorizatin and Appeal Management

bassett Healthcare network
05.2016 - 07.2021

Senior Insurance Coordinator

bassett Healthcare network
10.2000 - 05.2016

Associate of Arts - Accounting and Business Management

Mohawk Valley Community College

High School Diploma -

Junior/Senior High School
Maureen Clark