Hiking, animal rescue, pottery, reading, running
Open To Work
Maureen Cook
West Chester,PA
Summary
Detail-oriented Residential Admissions Coordinator with expertise in managing admissions processes and fostering client relationships. Known for optimizing resource allocation and ensuring compliance with regulations.
Overview
15
15
years of professional experience
Work History
Residential Admissions Coordinator
Devereux Advanced Behavioural Health
Berwyn
10.2023 - Current
- Coordinated admissions processes, ensuring timely completion of required documentation and compliance with regulations.
- Managed communication between prospective families and clinical staff, facilitating smooth transitions into programs.
- Developed and maintained relationships with referral sources to enhance program visibility and increase admissions.
- Streamlined scheduling for assessments, optimizing resource allocation and improving client experience.
- Collaborated with multidisciplinary teams to assess individual needs and create tailored admission plans.
- Analyzed admission data trends, providing insights to leadership for strategic planning and process improvements.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
Middle School English Teacher
Upper Merion School District
King of Prussia
09.2019 - 10.2023
- Implemented differentiated instruction to meet diverse student needs.
- Facilitated interactive classroom discussions to enhance student participation.
- Integrated technology tools to support literacy and language development.
- Analyzed student performance data to inform instructional adjustments.
- Managed classroom behavior effectively by establishing clear expectations and consistently enforcing consequences when necessary.
- Designed engaging lesson plans that addressed diverse learning styles and promoted active participation.
Therapeutic Behavioral Specialist
Devereux Advanced Behavioural Health
Strafford, PA
07.2016 - 08.2019
- Developed and implemented individualized treatment plans for clients with behavioral challenges.
- Collaborated with multidisciplinary teams to assess client needs and progress.
- Provided crisis intervention and support during high-stress situations.
- Trained and mentored junior staff on therapeutic techniques and best practices.
- Facilitated skill-building sessions to enhance clients' coping strategies and social skills.
- Engaged families in treatment processes to promote holistic care approaches.
- Assisted clients in achieving personal goals through skill-building activities tailored to their specific strengths and interests.
6th Grade English Language Arts Teacher
Folk Arts and Cultural Treasures Charter School
Philadelphia, PA
09.2010 - 06.2011
- Developed engaging lesson plans to enhance student comprehension of literary concepts.
- Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities.
- Fostered a collaborative classroom environment, encouraging student participation and dialogue.
- Integrated technology tools to support student learning and engagement in English Language Arts.
- Boosted students'' critical thinking abilities with the use of thought-provoking questions and open-ended assignments.
- Developed students'' writing skills through structured lessons focused on grammar, punctuation, and creativity.
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
Philadelphia, PA
2004 - 09.2010
- Specialized in cardiology and endocrinology pharmaceuticals
- Developed strategic relationships with healthcare professionals to enhance product awareness and adoption.
- Conducted comprehensive market analysis to identify emerging trends and opportunities for product positioning.
- Delivered impactful presentations and educational sessions to medical staff, fostering product understanding and usage.
- Collaborated with cross-functional teams to streamline sales processes and drive overall operational efficiency.
Senior Account Executive
Hibu USA Inc
Chadds Ford, PA
11.2000 - 05.2004
- Cultivated relationships with SMB's, fostering long-term partnerships and collaboration.
- Mentored junior account executives, providing training on best practices and industry standards.
- Conducted regular performance reviews to assess account health and develop targeted action plans.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Consistently exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Chairman's Achievement Award - 4 Years Consecutively
Education
Bachelor of Science - Education
West Chester University of Pennsylvania
West Chester, PA05-2008
Bachelor of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA05-2000
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Sales experience
- Process management
- Business correspondence writing
- Application review
- Medical terminology proficiency
- Problem-solving
- Time management
- Attention to detail
Interests
Timeline
Residential Admissions Coordinator
Devereux Advanced Behavioural Health
10.2023 - Current
Middle School English Teacher
Upper Merion School District
09.2019 - 10.2023
Therapeutic Behavioral Specialist
Devereux Advanced Behavioural Health
07.2016 - 08.2019
6th Grade English Language Arts Teacher
Folk Arts and Cultural Treasures Charter School
09.2010 - 06.2011
Senior Account Executive
Hibu USA Inc
11.2000 - 05.2004
Bachelor of Science - Education
West Chester University of Pennsylvania
Bachelor of Science - Psychology
West Chester University of Pennsylvania
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
2004 - 09.2010