Maureen Coyne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Test Scorer
Pearson
2024.04 - Current
- Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
- Streamlined the test scoring process for increased efficiency through the use of digital tools and software.
- Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in a more accurate assessment of student performance.
- Provided valuable feedback on exam content and design, contributing to improvements in future testing materials.
- Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations.
- Addressed discrepancies in test scores by collaborating with team members, working towards a unified resolution.
Assessment Coordinator
Westat
2023.10 - 2024.01
- Supported student success by providing comprehensive training on assessment tools and procedures.
- Developed tailored intervention plans for students, addressing individual learning needs based on assessment results.
- Collected test materials after assessments.
- Organized and allocated resources required to meet needs of projected number of students.
- Monitored testing sites and regulation adherence.
- Ordered testing materials for students taking assessments
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Concierge
Sunrise Senior Living
2022.06 - 2022.10
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and greeted callers enthusiastically.
- Answered customer telephone calls promptly and appropriately handled needs.
Concierge
Sunrise Senior Living
2021.12 - 2022.06
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and greeted callers enthusiastically.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Collected room deposits, fees and payments.
Special Education Teacher
Heritage Academy
2014.07 - 2019.12
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Created learning and content strategies to meet needs of mentally and physically disabled students.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
SPECIAL EDUCATION TEACHER
Gilbert Public Schools
2006.08 - 2013.05
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Instructed students in core academic areas and specialized reading groups.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Designed and implemented point system to encourage positive behavior.
Case Manager
Tetra Services
2003.06 - 2006.08
- Participated in professional growth programs to support special education improvement efforts.
- Developed and implemented transition services plan to facilitate movement from school to work
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Monitored student progress and reviewed and revised IEP to meet emerging student needs.
- Assist with Grant writing for state approved funding for programs to continue to help at risk youth obtain employment.
Education
Master of Arts - Special Education
University of Phoenix
Tempe, AZ05.2005
Bachelor of Arts - Human Services
University of Phoenix
Tempe, AZ05.2002
Skills
- Crisis Intervention
- School Visits
- Case Management Tracking
- Case Notes
- Educational Strategies
- Patient and Family Liaison
- IEP Monitoring
- Generate Reports
- Student relations
- Technical Troubleshooting
- Student Needs Assessments
- Documentation skills
- Data Entry
- Curriculum Planning
- Policies and Procedures Enforcement
- State Testing Support
Certification
- Peer Support Specialist
Timeline
Test Scorer
Pearson
2024.04 - Current
Assessment Coordinator
Westat
2023.10 - 2024.01
Concierge
Sunrise Senior Living
2022.06 - 2022.10
Concierge
Sunrise Senior Living
2021.12 - 2022.06
Special Education Teacher
Heritage Academy
2014.07 - 2019.12
SPECIAL EDUCATION TEACHER
Gilbert Public Schools
2006.08 - 2013.05
Case Manager
Tetra Services
2003.06 - 2006.08
Master of Arts - Special Education
University of Phoenix
Bachelor of Arts - Human Services
University of Phoenix
- Peer Support Specialist
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