Maureen Coyne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Test Scorer
Pearson
Remote
04.2024 - Current
- Enhanced test scoring accuracy by implementing standardized evaluation processes and guidelines.
- Streamlined the test scoring process for increased efficiency through the use of digital tools and software.
- Collaborated with fellow Test Scorers to ensure consistency in grading methods, resulting in a more accurate assessment of student performance.
- Provided valuable feedback on exam content and design, contributing to improvements in future testing materials.
- Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations.
- Addressed discrepancies in test scores by collaborating with team members, working towards a unified resolution.
Assessment Coordinator
Westat
Oregon
10.2023 - 01.2024
- Supported student success by providing comprehensive training on assessment tools and procedures.
- Developed tailored intervention plans for students, addressing individual learning needs based on assessment results.
- Collected test materials after assessments.
- Organized and allocated resources required to meet needs of projected number of students.
- Monitored testing sites and regulation adherence.
- Ordered testing materials for students taking assessments
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Concierge
Sunrise Senior Living
Huntington Beach, CA
06.2022 - 10.2022
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and greeted callers enthusiastically.
- Answered customer telephone calls promptly and appropriately handled needs.
Concierge
Sunrise Senior Living
Gilbert, AZ
12.2021 - 06.2022
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and greeted callers enthusiastically.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Collected room deposits, fees and payments.
Special Education Teacher
Heritage Academy
Queen Creek, AZ
07.2014 - 12.2019
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Created learning and content strategies to meet needs of mentally and physically disabled students.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
SPECIAL EDUCATION TEACHER
Gilbert Public Schools
GILBERT, ARIZONA
08.2006 - 05.2013
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Instructed students in core academic areas and specialized reading groups.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Designed and implemented point system to encourage positive behavior.
Case Manager
Tetra Services
Phoenix, AZ
06.2003 - 08.2006
- Participated in professional growth programs to support special education improvement efforts.
- Developed and implemented transition services plan to facilitate movement from school to work
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Monitored student progress and reviewed and revised IEP to meet emerging student needs.
- Assist with Grant writing for state approved funding for programs to continue to help at risk youth obtain employment.
Education
Master of Arts - Special Education
University of Phoenix
Tempe, AZ05.2005
Bachelor of Arts - Human Services
University of Phoenix
Tempe, AZ05.2002
Skills
- Crisis Intervention
- School Visits
- Case Management Tracking
- Case Notes
- Educational Strategies
- Patient and Family Liaison
- IEP Monitoring
- Generate Reports
- Student relations
- Technical Troubleshooting
- Student Needs Assessments
- Documentation skills
- Data Entry
- Curriculum Planning
- Policies and Procedures Enforcement
- State Testing Support
Certification
- Peer Support Specialist
Timeline
Test Scorer
Pearson
04.2024 - Current
Assessment Coordinator
Westat
10.2023 - 01.2024
Concierge
Sunrise Senior Living
06.2022 - 10.2022
Concierge
Sunrise Senior Living
12.2021 - 06.2022
Special Education Teacher
Heritage Academy
07.2014 - 12.2019
SPECIAL EDUCATION TEACHER
Gilbert Public Schools
08.2006 - 05.2013
Case Manager
Tetra Services
06.2003 - 08.2006
Master of Arts - Special Education
University of Phoenix
Bachelor of Arts - Human Services
University of Phoenix