Maureen Dean

• Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
• Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Received and placed telephone calls to clients and prospective clients.
• Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
• Created, indexed, and maintained client binders.
• Scheduled and made appointments for one attorney.
• Entered attorney's daily work into digital billing system.

Receptionist/legal secretary handling phone calls, greeting clients, scheduling for two attorneys. Processing deeds, wills, court documents, correspondence. Position worked into full time real estate assistant, processing all aspects of real estate closing from preparing title commitments, closing statements, collecting data necessary for purchase/sale of property. Worked closely with clients, real estate agents and outside law firms. Processed checks and post closing file follow up with clients, lenders, title insurance companies.

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

• Organized files for court proceedings.
• Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
• Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
• Filed documents with courts on behalf of attorney.
• Transcribed legal documents and phone conversations.
• Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
• Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
• Supported case preparation by drafting pleadings, motions, and other legal documents under attorney supervision.
• Developed and maintained positive relationships with clients and colleagues.