Maureen Deibert
Lancaster,PA
Summary
Versatile and dedicated professional offering significant experience in both corporate and non-profit environments. Attentive to detail with experience coordinating programs and improvements. Proven interpersonal, organizational, leadership, computer, and problem resolution skills.
Overview
33
33
years of professional experience
Work History
Residential Life Enrichment Program Manager
Homestead Village Retirement Community
06.2021 - Current
- Plan and publish monthly calendar of activities, newsletter, and events serving more than 380 residents
- Make group reservations for day trips, museum tours, restaurants, performances, and cultural events
- Prepare, plan and adhere to budget for Life Enrichment department
- Secure and coordinate outside programs to provide a variety of activities for residents
- Accommodate diverse interests by regularly seeking resident feedback on preferred activities and incorporating suggestions into future planning efforts
- Correlate physical arrangements and food service for scheduled programs
- Recruit, interview, train and schedule volunteers for residential programs
- Arrange and coordinate special events such as theme dinners, veterans' events, volunteer recognition, and educational seminars
- Supervise, hire, and oversee exercise, fitness and wellness providers and programs
- Coordinate the development of residential community service projects
- Oversee Life Enrichment Assistant and Aid
- Plan, chaperone and facilitate day trips and multi-day overnight trips
Residential Life Enrichment Assistant
Homestead Village Retirement Community
06.2010 - 06.2021
- Prepared monthly newsletter, calendar, correspondence
- Created flyers, invitations, posters, signs, programs
- Maintained database for auxiliary members and published auxiliary membership booklet annually
- Communicated with residents, board members, employees, family members, and outside community
- Conducted group and individual volunteer orientations, kept volunteer records current, evaluated, and assigned volunteers to different tasks
- Facilitated library committee and activities meetings as staff liaison and tracked budget for committee funds
- Assisted in resident activities to improve or enhance physical, psychological, social, and recreational needs
- Maintained and updated veteran and volunteer records and mailing lists
Receptionist
Homestead Village Retirement Community
06.2002 - 07.2013
- Provided support for a 700-plus diversified continuing care retirement community
- Performed administrative functions including creating and maintaining documents, copying, typing, faxing, sorting and delivery of mail, scheduling appointments, receiving deliveries, completing various projects, greeting prospective residents and family members, providing facility information, directing phone inquiries and addressing external and resident inquiries and issues
- Well-versed in safety and policy knowledge with demonstrated ability to handle emergencies
- Effective business writing and communication skills
- Able to apply tact, discretion and sound judgement
- Dedicated team player
Commercial Credit Analyst, Officer
Wells Fargo Bank (previously Corestates Bank)
06.1992 - 12.1998
- Provided financial analysis and reporting of commercial and individual customers including retail, wholesale, manufacturing, service, agricultural, private banking, and equity investment
- Analysis functions included: preparing financial projections, statement spreading, and tracking document preparation
- Credit analysis using company and accountant prepared statements, tax returns, and personal financial statements
- Assessed industry and business risk; assisted in developing appropriate lending structures to minimize identified risks
- Conducted customer contact meetings with corporate and individual borrowers, prospective customers, and other institutions
- Managerial/team leader functions included: planning tasks, organizing departmental work flow, leading weekly work-in-process meetings, training interns and credit analysts
Education
Business/Accounting Coursework
Millersville University
Millersville, PABusiness/Accounting Coursework
Lebanon Valley College
Lancaster, PADiploma - Business/Administrative
Lancaster Business School
Lancaster, PACredit Analysis
Corestates Bank
Philadelphia, PACorporate Cash Management Training
Corestates Bank
CPR and First Aid Training Certification
Red Cross
Skills
- Proficient in Microsoft Office (WORD, Excel, Outlook, Publisher)
- Meticulous attention to detail
- Strong time management skills
- Reliable, personable attitude
- Problem-solving
- Decision-making
- Team leadership and direction
- Flexible and adaptable
- Scheduling and planning
- Budgeting and resource management
Timeline
Residential Life Enrichment Program Manager
Homestead Village Retirement Community
06.2021 - Current
Residential Life Enrichment Assistant
Homestead Village Retirement Community
06.2010 - 06.2021
Receptionist
Homestead Village Retirement Community
06.2002 - 07.2013
Commercial Credit Analyst, Officer
Wells Fargo Bank (previously Corestates Bank)
06.1992 - 12.1998
Diploma - Business/Administrative
Lancaster Business School
Credit Analysis
Corestates Bank
Corporate Cash Management Training
Corestates Bank
CPR and First Aid Training Certification
Red Cross
Business/Accounting Coursework
Millersville University
Business/Accounting Coursework
Lebanon Valley College