Maureen De Jongh

President / Owner /Employee Benefits Consultant

Blue Chip Benefits, Ltd

07.2012 - 05.2023

Spearheaded all sales activities for the company growing it to approximately $700K annual commission revenue.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Drove revenue growth through sales, expanding product offerings and identifying new market opportunities.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Streamlined organizational processes by evaluating current systems and implementing improvements.
Inspired innovation by creating an environment that encouraged creative thinking and problem-solving skills.
Reduced operational costs through strategic cost management initiatives.
Adopted cutting-edge technologies to improve productivity levels within the organization.
Navigated complex regulatory environments while maintaining compliance across all aspects of the organization's operations.
Established and maintained strong relationships with customers, vendors and strategic partners.
Analyzed industry trends and tracked competitor activities to inform decision making.
Presented to human resources professionals, executives, and business owners about available services and benefits of different plans.
Developed and managed personal book of business with approximately 150 group benefits clients.
Enhanced client relationships through consistent communication and providing timely solutions to their concerns and held support staff accountable to meeting these same standards.
Analyzed market trends to design competitive benefits packages for various industries.
Supported companies during mergers or acquisitions by integrating multiple benefit plans into cohesive offerings that aligned with overall business objectives.
Educated employees about their benefits options through presentations, fostering a better understanding of available resources.
Provided expert advice on benefit plan designs tailored to specific company cultures and demographics, ensuring optimal fit for each organization''s unique workforce needs.
Evaluated existing benefit programs through regular audits, identifying areas for improvement or potential cost savings opportunities, and providing the necessary input and guidance to company benefit administrator.
Improved employee satisfaction by developing and implementing customized benefits programs, and additionally assisting them individually with plan selection to meet their personal needs.
Facilitated smooth transitions between different insurance carriers when necessary, minimizing disruptions for both employers and employees alike.
Collaborated with HR teams to develop comprehensive onboarding processes for new employees, ensuring seamless integration of benefits information.
Reduced company costs by streamlining administration processes for employee benefits management.
Negotiated favorable contracts with vendors, securing cost-effective services while maintaining high-quality offerings.
Managed complex cases for clients, resolving issues related to insurance claims and reimbursements in a timely manner.
Assisted clients in navigating regulatory compliance requirements related to employee benefits, avoiding potential fines or legal complications.
Developed strong relationships with insurance carriers and vendors, ensuring prompt resolutions to any issues or discrepancies that arose.
Streamlined open enrollment process by creating user-friendly guides and organizing informative sessions for employees.
Conducted annual reviews of benefit plans, resulting in updated offerings that catered to evolving employee needs.
Addressed employee inquiries and concerns with empathy, providing clear explanations and guidance on complex benefits topics.
Maintained up-to-date knowledge on industry developments and legislative changes to provide accurate guidance to clients regarding their employee benefits strategies.
Developed comprehensive reporting systems to track the effectiveness of implemented benefit programs over time.
Implemented effective wellness programs, leading to increased employee engagement and productivity.
Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Assisted with design and implementation of various employee benefits programs.
Researched and analyzed wage, salary and other industry trends.

Summary

Overview

Work History

Employee Benefits Consultant

President / Owner /Employee Benefits Consultant

Education

Associates - Business Administration

High School Diploma -

Skills

Certification

Timeline

Employee Benefits Consultant

President / Owner /Employee Benefits Consultant

Associates - Business Administration

High School Diploma -

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