Maureen Dennis
Bunnell,FL
Summary
Dedicated and hardworking Event Planner-Administrative Professional driven to tackle various customer service tasks in fast-paced environments. Possessing organizational, time management and multitasking skills. Highly-motivated with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Realtor
Weichert Realtors/Coldwell Banker Realty
10.2019 - Current
- Recognized in Circle of Excellence for sales and for highest volume of listings.
- Generated list of properties to meet specific client needs.
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
- Generated leads through networking activities, cold calling prospects, referrals.
- Attended progress meetings and cold call sessions to hone lead generation skills.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
Designer/Event Planner
BLOOMING FLOWERS & GIFTS
02.2014 - 05.2023
- Demonstrate leadership skills with co-workers
- Manage multi-line phones; Process orders and reports on POS system
- Provide excellent customer service to resolve issues or complaints in timely matter
- Consulted with over 300 customers to determine objectives and requirements for events.
- Coordinated schedules and timelines for events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
Designer, Certified Event Planner
CARROLL’S FLORIST
05.2009 - 08.2013
- Maintained extensive network of vendors and service providers
- Attended trade shows for product development training
- Maximized operational efficiency by coaching staff on various customer service initiatives
- Collected accounts payable/receivable for database over 7000
- Responsible for meeting with prospective clients to organize and deliver successful events
- Reviewed and completed contracts to ensure detail accuracy
- Coordinated over 40 Bridal Shows to increase client list and yearly sales
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
- Researched and implemented innovative design techniques and strategies to reduce production costs
Education
Licensed Realtor -
Giumenta School of Real Estate
Palm Coast, FL07.2017
Certified Wedding & Event Design Certification - Event Planning
Preston Bailey School of Design
New York, NY08.2010
Associate of Arts - Paralegal Studies
College of Staten Island
Staten Island, NY05.1992
School Business Course -
New Dorp High
Staten Island, NY05.1987
Skills
- Highly Organized Self Starter
- Multi-Task Management
- Conflict Resolution
- POS Systems and Ordering Platforms
- Inquiry Requests
- Customer Service
- Ability To Effectively Communicate
- Process Optimization
Accomplishments
- Recognized for Outstanding Business and designs is Distinguished Home and Garden magazine.
- Grew venue bookings 20% by launching aggressive print and digital marketing campaign.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Telephone Service - Professionally processed 60+ calls per day, providing information and service to ensure customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current order
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Realtor
Weichert Realtors/Coldwell Banker Realty
10.2019 - Current
Designer/Event Planner
BLOOMING FLOWERS & GIFTS
02.2014 - 05.2023
Designer, Certified Event Planner
CARROLL’S FLORIST
05.2009 - 08.2013
Licensed Realtor -
Giumenta School of Real Estate
Certified Wedding & Event Design Certification - Event Planning
Preston Bailey School of Design
Associate of Arts - Paralegal Studies
College of Staten Island
School Business Course -
New Dorp High
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