MAUREEN DODD
Cape Coral
Summary
With over 9 years of experience as an office administrator, I have honed my skills in prioritizing tasks and providing prompt solutions. Skilled problem-solver who efficiently greets visitors, handles phone calls, and fulfills requests while managing workloads effectively. Focus on creating a professional and welcoming workplace environment fosters positivity among the team. Demonstrated ability to quickly learn new skills to better support the team. Strong track record in production, driving efficiency and maintaining quality in manufacturing environments. Collaborative team player consistently exceeding production goals by operating machinery, adhering to safety protocols, and adapting to evolving production needs. Strong commitment to continuous improvement and operational excellence. Reliable and results-focused individual.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Associate
The Bones Coffee Company
03.2023 - 02.2025
- Utilized machinery safely to prevent accidents.
- Maintained a flexible approach to work assignments, utilizing cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
- Prepared materials for assembly work to keep workflows running smoothly.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
Administrator
Matimba Rigging and Training
01.2016 - 01.2020
- Devoted special emphasis to punctuality and consistently arriving to work ready to start immediately.
- Collaborated with customers to identify needs and deliver exceptional service.
- Produced reports outlining on outstanding payments from customers on Pastel Payroll.
- Verified attendance and awarded certifications to eligible course participants.
- Managed supplies stock levels and placed new orders as needed.
- Scheduled Training and prepared training material for the facilitators.
Internal Sales Associate
Ashak/Ashakepoxerite
01.2011 - 12.2015
- Processed invoices for hardware and construction products using Sage One Pastel.
- Recorded sales that was delivered in the month.
- Assisted walk-in customers and gave order through to factory manager.
- Assisted all other departments when needed to provide the customers excellent service.
- Performed systematic filing of sales-related paperwork for streamlined access.
- Handled receptionist duties for a 9-month period before advancing to internal sales.
- Enhanced client contentment by offering outstanding service and prompt replies.
Education
Grade 12 - undefined
Hoerskool Bekker
Skills
- MS OFFICE
- INBOUND PHONE CALL HANDLING
- TEAM PLAYER
- QUICK LEARNER
- STRONG INTERPERSONAL SKILLS
- STRONG COMMUNICATION SKILLS
- ABILITY TO PRIORITIZE WORKLOAD
- SUPERIOR ORGANIZATIONAL SKILLS
- JUDGEMENT
- FLEXIBILITY
- EFFICIENT MULTITASKING
- WORKFLOW OPTIMIZATION
- ASSEMBLY LINE EXPERIENCE
- MANUFACTURING
- POSITIVE ATTITUDE
- ATTENTION TO DETAIL
- Efficient multitasking
Certification
- Frontline Excellence with The Peer Group
- Business Etiquette & Cultural Diversity with CBM Training
- First Aid Level 1 with GHT Solutions
- MS Office Excel 2010 Part 1 with SNC Lavalin
- Ms Office Word 2010 Part 1 with SNC Lavalin
- MS Office Power Point 2010 Part 1 with SNC Lavalin
Timeline
Production Associate
The Bones Coffee Company
03.2023 - 02.2025
Administrator
Matimba Rigging and Training
01.2016 - 01.2020
Internal Sales Associate
Ashak/Ashakepoxerite
01.2011 - 12.2015
Grade 12 - undefined
Hoerskool Bekker
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