Maureen Drake
Las Vegas,NV
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Representative
TTN Las Vegas
Las Vegas, NV
05.2019 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Greet Clients
- Process contracts
Registered Medical Assistant
Chase Brexton Health Care
Columbia, MD
04.2016 - 12.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures and care plan instructions.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Maintained detailed records of test results by entering data and patient information into computer.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Operate EKG, place holter monitors, conducted nerve conduction studies.
- Floated in between general practices, family practice while maintaining permanent position in Behavioral Health
- Conducted PHQ-9, PHQ-2, and Gad-7
- Responsible for vaccinations for children program.
Registered Medical Assistant
Union Memorial Cardiology
Baltimore , MD
07.2014 - 01.2016
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic setting
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Perform general office duties
- Perform EKG’s
- Change dressing on wounds
- Set up patient holter monitors
- Assist with stress test
Registered Medical Assistant
BWMC Oncology/Hematology
Glen Burnie, MD
09.2012 - 04.2014
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepare treatment rooms for patient examinations, keeping the rooms, neat, clean and stocked.
- Authorize drug refills and provide prescription information to pharmacies via telephone, fax, and or EMS.
- Clean and sterilize equipment and dispose of contaminated supplies.
- Collect blood, tissue or other laboratory specimens, log the specimens and prepare them for testing.
- Perform general office duties, such as answering telephones, taking dictation, filing, faxing, and completing insurance forms.
- Assist with bone marrow biopsies.
Registered Medical Assistant
Columbia Medical Practice
Columbia, MD
08.2009 - 05.2012
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted all prior authorizations for Dermatology, Internal Medicine, and Family Practice including writing appeal letters for physicians in regards to medications, testing and durable medical equipment.
- Set up patients for Holter monitoring and Ares watermark at home sleep study.
- Explain physician treatment plan and instructions
- Prepare and administer medication and injections as authorized by the physician.
- Authorize Rx refills
- Conduct nerve conduction test
- Operate EKG and other equipment to administer diagnostic testing including but not limited to spirometers.
- Conducted urinalysis
Education
Diploma - Medical Assisting
Medix West /Fortis Institute
Woodlawn Maryland 07.2009
Nursing
Baltimore City Community College
Baltimore, MD05.1996
High School Diploma - General Studies
South Western Senior High
Baltimore, MD06.1994
Skills
- Diagnostic Testing
- Completing Insurance Forms
- Patient Relations
- Wound Care
- Cleaning and Organizing
- Multi-Line Telephone System Operation
- Coordinating Drug Refills
- Updating Medical Records
- Operating EKG Equipment
- Examination Preparation
- Routine Laboratory Testing
- Treatment Room Preparation
- Blood and Tissue Collection
- Monitoring Patient Progress
- Wound Care and Irrigation
- Height and Weight Measurement
- Pulse Oximetry
- Simple Dressings
- EMR Systems
- HIPAA Compliance
- Medical History Collection
- Electronic Charting
- Punch Biopsies
- Removing Sutures
- Proper Sterilization Techniques
- Rapid Strep Testing
- Medical Procedures Understanding
- Patient Preparation and Assistance
- Administering Vaccines
- Proper Waste Disposal
- Vitals Collection and Documentation
- Hazardous Waste and Disposal
- Phlebotomy Functions
- Performing Urinalysis
- Explaining Instructions
- Performing Immunizations
- Pulmonary Function Measurement
- Family Medicine
- Referral Verification
- Vision and Hearing Tests
- Sharps Disposal
- Lab Specimens and Collections
- Performing EKGs
Certification
Basic Life Savers (CPR and AED) exp 06/2024
Timeline
Sales Representative
TTN Las Vegas
05.2019 - Current
Registered Medical Assistant
Chase Brexton Health Care
04.2016 - 12.2018
Registered Medical Assistant
Union Memorial Cardiology
07.2014 - 01.2016
Registered Medical Assistant
BWMC Oncology/Hematology
09.2012 - 04.2014
Registered Medical Assistant
Columbia Medical Practice
08.2009 - 05.2012
Diploma - Medical Assisting
Medix West /Fortis Institute
Nursing
Baltimore City Community College
High School Diploma - General Studies
South Western Senior High
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