Maureen Eichner
Kettering,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
HCV(Housing Choice Voucher) Specialist
Greater Dayton Premier Management
Dayton
2022.07 - 2024.06
- Assisting Low-income Families with their Rent
- Case Load consisting of 500 Tenants
- Conducted thorough eligibility assessments to accurately determine clients'' qualification for housing assistance.
- Facilitated successful lease negotiations between landlords and tenants, ensuring mutually beneficial agreements for both parties.
Closer (Mortgage Loans)
Union Savings Bank
Centerville
2022.03 - 2022.05
- Prepared the preliminary Closing Disclosures.
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
Post Closing/Accounting
Staffmark Staffing
Beavercreek
2021.08 - 2022.02
- Review closed loan documents for various data to ensure that they have been recorded.
Closing Specialist
11th Hour Staffing
Kettering
2020.08 - 2021.07
- Assemble, prepare and review critical closing documents for Mortgage Loans.
- Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Managed final steps of closing process to mitigate risk and errors, with timely and efficient closings.
- Managed multiple concurrent transactions while maintaining attention to detail, ensuring all timelines were met without sacrificing accuracy or customer satisfaction levels.
- Confirmed accurate fundings, lien payoffs and final mortgage recordings by collaborating with real estate agents, loan officers, and attorneys.
Receptionist/Traffic Assistant
Alpha Media LLC
Kettering
2018.10 - 2020.07
- Answer multi line phone system
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Created and updated records and files to maintain document compliance.
- Compiled information from files and research to satisfy information requests.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Contracted Business Support Professional
JP Staffing & Crown Personnel
Dayton
2018.06 - 2018.09
- Responsible for updating Accounts Receivable for a Manufacturing firm.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Accounting Assistant (2014-2017)
Innomark Communications LLC
Miamisburg
2015.01 - 2018.05
- Worked with Accounts Payable, verifying incoming bills with what was purchased
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
Data Specialist (2011-2014)
Innomark Communications LLC
Miamisburg
2011.11 - 2014.12
- Worked a Rebate program for Dog/Cat food for P&G brand.
- Maintained files, records, and chronologies of entry activities.
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
Education
Bachelor of Arts - Communications
Wright State University
Dayton, OH06.1990
Skills
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Organizational Skills
Timeline
HCV(Housing Choice Voucher) Specialist
Greater Dayton Premier Management
2022.07 - 2024.06
Closer (Mortgage Loans)
Union Savings Bank
2022.03 - 2022.05
Post Closing/Accounting
Staffmark Staffing
2021.08 - 2022.02
Closing Specialist
11th Hour Staffing
2020.08 - 2021.07
Receptionist/Traffic Assistant
Alpha Media LLC
2018.10 - 2020.07
Contracted Business Support Professional
JP Staffing & Crown Personnel
2018.06 - 2018.09
Accounting Assistant (2014-2017)
Innomark Communications LLC
2015.01 - 2018.05
Data Specialist (2011-2014)
Innomark Communications LLC
2011.11 - 2014.12
Bachelor of Arts - Communications
Wright State University
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