Maureen Enriquez
Westmont,IL
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
31
31
years of professional experience
Work History
Cashier
Mariano's Grocery Store
02.2016 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Checked personal identifications during alcohol and tobacco sales.
Owner/Operator
Pepe's Mexican Restaurants
03.1990 - 03.2014
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Recruited, hired, and trained talented staff to fill vacancies.
Education
High School Diploma -
Bogan High School
Chicago06.1967
Skills
- Monitoring
- Training and Development
- Instructing
- Safety Verifications
- Delivery Scheduling
- Teamwork and Collaboration
- Inventory Management
- Catering Services
- Accounting Oversight
- Billing and Payment Processing
- Restaurant Policies and Procedures
- Restaurant Operation
Timeline
Cashier
Mariano's Grocery Store
02.2016 - 02.2021
Owner/Operator
Pepe's Mexican Restaurants
03.1990 - 03.2014
High School Diploma -
Bogan High School
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