Maureen Espinosa

• Efficiently cleaned entire house post-construction in preparation for sale.

• Took care of my grandson from birth to 2 1/2.
• Offered support with homework assignments when required by older grandchildren
• Assisted in the cleaning of properties prior to sale

• Resolved customer complaints quickly and efficiently while maintaining excellent customer service standards.
• Oversaw daily operations of the dining room including seating arrangements, menu changes, and special requests from customers.
• Ensured that all dining areas were well maintained and organized.
• Conducted regular performance evaluations of staff members to identify areas needing improvement or training needs.
• Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
• Implemented cost-saving measures to reduce operating expenses while maintaining high levels of quality and customer satisfaction.
• Enforced health codes regulations within the restaurant environment.
• Supervised the staff to ensure proper service standards were met.
• Assisted with ordering supplies, as needed. needed
• Maintained accurate records of inventory levels and purchases.

I started with The Tradition in 2015 at Lovers Lane Property when they first opened up. I transferred to Prestonwood Property in 2017.

Transferred to Prestonwood Assisted Living Property in 2018. In 2019, I transferred to Houston Buffalo Speedway Property. Managed day-to-day activities in various care settings. Managed and enhanced operations in independent, assisted living as well as memory care.