Maureen Fenton

Assistant Store Manager

Bazilians

07.1986 - 08.2007

Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Created and maintained safe and secure work environments for employees.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Analyzed customer feedback and implemented strategies to improve customer experience.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.