Maureen Fry
Tigard,Oregon
Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments. Qualified phone sales and knowledge about realtors with 10 years in fast-paced customer service and call center environments. Personable and professional under pressure. Excellent communicator with 20 years in a demanding call center environment as a Customer Service Representative.
Overview
3
3
years of professional experience
Work History
Sales Representative/Closer
Resultli
Beaverton, OR
06.2017 - 10.2017
- Alerted customers to upcoming sales events and promotions.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Mentored new sales associates to contribute to the store’s positive culture.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Actively pursued personal learning and development opportunities.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Preserved a perfect attendance record for 4 months.
Appointment Setter/ Customer Service Representative
Trivia Page
Portland, oregon
10.2014 - 03.2015
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientèle.
- Successfully acquired an average of 30 new customers per month, generating a [Number] % growth in revenue.
Education
High School Diploma - undefined
Franklin High School
Portland, OR1981
Skills
- Quick learner
- Trusted key holder
- Exceptional communication skills
- Creative problem solver
- Strong client relations
- Strategic sales knowledge
- Credit card processing
Maureen I love my spending time with Family.
I love spending time with my 5 adult children and 8 grandson. Football is what I do on Sunday. Any function that evolves family I all in. I am know to kick my shoes off every now and again.
Accomplishments
- Customer Relations
- Earned highest marks for customer satisfaction, company-wide.
- Customer Service
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Handled guest complaints, maintaining a positive dining experience for all rest.
- Product Promotion
Up-sold products and motivated customers to upgrade current product plans.
- Inside Sales
Met and exceeded quotas generating 65+ calls per day on leads for software maintenance renewals.Served as communication link between engineering consultants, MIS management and staff.
- Telephone Service
Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Additional Information
Returned to work after two years and love the environment of sales.
Timeline
Sales Representative/Closer
Resultli
06.2017 - 10.2017
Appointment Setter/ Customer Service Representative
Trivia Page
10.2014 - 03.2015
High School Diploma - undefined
Franklin High School
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