Maureen Garbark
San Diego,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Senior Manager Benefits Administration Operations
Paychex
09.2022 - Current
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
Implementation Manager
Paychex
05.2018 - 09.2022
- Researched and resolved barriers to successful system functionality, improving support and issue resolution.
- Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand.
- Documented processes to streamline setup, customization and maintenance.
- Developed project plans identifying key issues, approaches and performance metrics.
- Designed and implemented key metrics to measure client onboarding success.
Implementation Supervisor
Paychex
06.2014 - 05.2018
- Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Communicated regularly with customers concerning data exchange and technology integration.
- Evaluated and defined internal and customer needs, implementing processes to address requirements.
Sr. Benefits System Specialist
Paychex
08.2010 - 04.2012
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Diagnosed and executed resolution for network and server issues.
- Monitored network hardware operations to evaluate proper configuration.
Education
No Degree - Developing And Communicating Vision And Strategy
ECornell University
Online08.2022
Bachelor of Arts - Journalism And Mass Communication
Duquesne University
Pittsburgh, PA05.2002
Skills
- Budget Oversight
- Talent Development
- Data Analytics
- Partnership Development
- Organizational Improvement
- Team Leadership
- Performance Management
- Operations Management
Timeline
Senior Manager Benefits Administration Operations
Paychex
09.2022 - Current
Implementation Manager
Paychex
05.2018 - 09.2022
Implementation Supervisor
Paychex
06.2014 - 05.2018
Sr. Benefits System Specialist
Paychex
08.2010 - 04.2012
No Degree - Developing And Communicating Vision And Strategy
ECornell University
Bachelor of Arts - Journalism And Mass Communication
Duquesne University
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