Jerry Udori
IT Professional
Ibadan,Nigeria
Summary
Results-driven IT professional with over 15 years of experience in delivering high-value IT projects across various sectors, including Banking, Aviation, and Security. Proven leadership capabilities with a track record of achieving exceptional outcomes in fast-paced environments. Committed to leveraging technical expertise and strategic insight to drive organizational success.
Overview
17
17
years of professional experience
Work History
Zonal Head, Southwest Nigeria
Brainware Technologies Nigeria Ltd
01.2015 - Current
- Lead the installation of advanced security systems, including volt security doors and CCTV solutions for banking institutions.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
- Supervise repair and maintenance of critical IT infrastructure and security equipment, ensuring optimal performance.
- Manage the security and IT integration for new building projects, ensuring compliance with industry standards.
- Monitor and enforced safety measures to mitigate hazards.
- Mentor and oversee development of junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
Senior Technician Senior Technician
Brianware Technologies Nigeria Limited
01.2012 - 01.2015
- Directed teams in performing diagnostics and preventive maintenance on a range of security equipment.
- Supervised junior technicians, ensuring high-quality service delivery and best practices.
- Conducted regular inspections to verify the operational efficiency of security systems in banking environments.
- Prepared comprehensive reports for management, identifying operational risks and proposing effective solutions.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Exceeded customer expectations during field service visits by demonstrating professionalism, and technical expertise.
IT Technical Support Specialist
Brainware Technologies Nigeria Ltd.
01.2008 - 12.2012
- Executed installations of access control systems, including man traps and other security measures
- Diagnosed complex IT problems, saving time and resources by providing effective solutions quickly.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
- Troubleshot hardware and software issues, delivering timely solutions to minimize downtime.
- Installed and maintained security devices for both public and private sector clients, enhancing site security.
Education
Higher National Diploma - Computer Science
Federal Polytechnic
Auchi, NigeriaNational Diploma -
Federal Polytechnic
Auchi, NigeriaCertificate in Cyber Security - Certificate Course Cyber Security
Kings Computer
Warri, NigeriaSkills
- Cybersecurity
- Programming
- Access Control & Site Security
- Technical Support
- Customer Service Excellence
- Leadership & Development
- Problem-Solving
- Project Management
- Teamwork and Collaboration
- Risk Assessment & Mitigation
- Friendly, Positive Attitude
- Flexible and Adaptable
Languages
English
Native or Bilingual
Timeline
Zonal Head, Southwest Nigeria
Brainware Technologies Nigeria Ltd
01.2015 - Current
Senior Technician Senior Technician
Brianware Technologies Nigeria Limited
01.2012 - 01.2015
IT Technical Support Specialist
Brainware Technologies Nigeria Ltd.
01.2008 - 12.2012
Higher National Diploma - Computer Science
Federal Polytechnic
National Diploma -
Federal Polytechnic
Certificate in Cyber Security - Certificate Course Cyber Security
Kings Computer
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