Maureen Janssen
Hazleton,IA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
33
33
years of professional experience
Work History
Community Support Specialist
Abbe Mental Health Center
10.2017 - Current
- Assists in implementation of community support services in alignment with needs.
- Supports clients in developing skills and accessing resources, improving individual wellness and productivity.
- Implements crisis management and intervention plans for individuals in need.
- Completes case management duties accurately and efficiently.
Rehabilitation Assistant
Vocational Rehabilitation Services
04.2017 - 08.2017
- Clerical assistance to professional support team focused on employment goals for individuals with disabilities.
- Completed data entry for case establishment, eligibility, and employment plan.
- Facilitated individual/group orientation.
Care Coordinator
Families First Counseling Services
08.2016 - 04.2017
- Managed child safety caseload, developing objectives and evaluating program results.
- Determined intervention activities for complex cases, effectively handling care plans.
- Completed required documentation per system guidelines with accuracy and timeliness.
Youth Counselor
Mental Health Institute
09.1998 - 06.2016
- Supervised youth in engaging environment to promote security and safety for all ages.
- Monitored youth behavior and offered guidance and support for positive change.
- Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Liaised with parents and caregivers to provide updates on progress and behavior.
- Offered guidance and advice to help cultivate self-esteem and group involvement.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided comprehensive case management services, created treatment plans and collaborated with DHS to facilitate discharge to less restrictive level of care.
Family Therapist
Alternative Treatment Associates
12.1992 - 09.1998
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Assisted clients in locating resources for basic needs related to housing, food, utilities, and other resources.
- Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
Social Worker II
Iowa Department Of Human Services
01.1990 - 11.1992
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Collaborated with multidisciplinary teams to coordinate service plans.
- Completed detailed documentation for case management and direct service provision.
- Testified under oath in family court to assist with child safety and reasonable efforts criteria to plan for reunification and permanency.
- Facilitated placements/reunification services to children and families.
Intake Worker
Operation Threshold
10.1989 - 01.1990
- Completed intake interviews and processed applications for federal energy assistance program.
- Assisted individuals in accessing community resources.
- Provided crisis intervention service referrals related to basic needs with food, utilities, housing, etc.
Social Worker
Lutheran Social Services Of Iowa
11.1988 - 07.1989
- Provided case management services to children, families and groups to support child welfare and prevention services.
- Facilitated family meetings between children, caregivers and siblings to remediate conflict and build healthy relationships.
- Facilitated group meetings for Teen Parenting Program.
- Completed accurate and timely documentation.
Education
Bachelor of Arts - Social Work
University of Northern Iowa
Cedar Falls, IA12.1987
No Degree - Japanese Social Work/Autistic Facility
Nobiru Gakuen
Chiba, Japan1987
No Degree - Japanese Language And Sociology
Kansai University of Foreign Studies
Osaka, Japan1986
Skills
- Process Implementation
- Active Listening
- Attention to Detail
- Customer Satisfaction
- Maintaining Clean Work Area
- Solution Focused
- Strength Development
- Mental Health Support
- Safety Protocols
- Computer Skills
- Receptive to Learning New Skills
- Diversity
Timeline
Community Support Specialist
Abbe Mental Health Center
10.2017 - Current
Rehabilitation Assistant
Vocational Rehabilitation Services
04.2017 - 08.2017
Care Coordinator
Families First Counseling Services
08.2016 - 04.2017
Youth Counselor
Mental Health Institute
09.1998 - 06.2016
Family Therapist
Alternative Treatment Associates
12.1992 - 09.1998
Social Worker II
Iowa Department Of Human Services
01.1990 - 11.1992
Intake Worker
Operation Threshold
10.1989 - 01.1990
Social Worker
Lutheran Social Services Of Iowa
11.1988 - 07.1989
Bachelor of Arts - Social Work
University of Northern Iowa
No Degree - Japanese Social Work/Autistic Facility
Nobiru Gakuen
No Degree - Japanese Language And Sociology
Kansai University of Foreign Studies
Similar Profiles
Laura MachLaura Mach
Care Coordinator at Abbe Center for Community Mental HealthCare Coordinator at Abbe Center for Community Mental Health
Ellen GormanEllen Gorman
Peer Support Specialist at Abbe Mental HealthPeer Support Specialist at Abbe Mental Health
Lola BrownLola Brown
Certified Medical Assistant at Abbe Mental Health Vinton UnitypointCertified Medical Assistant at Abbe Mental Health Vinton Unitypoint