Summary
Overview
Work History
Education
Skills
Timeline
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Maureen Magette

Canyon Lake,CA

Summary

Dynamic and adaptable professional with a proven track record at Southwest Healthcare System, where I enhanced patient safety and care efficiency through meticulous cardiac monitoring and effective communication. Achieved significant improvements in workflow efficiency and staff competency, underscoring my commitment to excellence and detail-oriented approach.

Overview

15
15
years of professional experience

Work History

Independent Contractor

Claim It R.E.D.
08.2016 - Current

Itemizing contents lists provided by insured person and transferring them onto a spreadsheet using microsoft excel to prepare them for pricing and any other tasks or work needed for the director of the company.

Telemetry Monitor Technician/Nursing Unit Secretary

Southwest Healthcare System
01.2016 - 03.2021
  • Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
  • Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
  • Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
  • Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
  • Managed multiple priorities effectively, balancing surveillance of multiple patients while also addressing urgent issues as they arose.
  • Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
  • Facilitated continuity of care during shift changes by providing thorough hand-off reports to incoming technicians, ensuring seamless transition of responsibilities.
  • Fostered strong relationships with other members of the healthcare team by demonstrating professionalism, reliability, and excellent interpersonal skills at all times.
  • Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
  • Exhibited proficiency in utilizing various telemetry systems and software programs, adapting quickly to new technologies as needed to maintain high-quality patient monitoring services.
  • Promoted a positive work environment by actively participating in staff meetings and offering constructive feedback to improve overall department performance.
  • Demonstrated commitment to providing exceptional patient care by maintaining a high level of competence and staying informed about best practices in cardiac monitoring.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
  • Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
  • Processed physician orders with precision, reducing medication errors and enhancing patient safety.
  • Enhanced communication between nursing staff and physicians by promptly relaying critical information.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Received and routed laboratory results to correct clinical staff members.

Critical Care Unit Secretary

Menifee Valley Medical Center
07.2009 - 09.2015
  • Reduced errors in medication administration by accurately transcribing physician orders for proper pharmacy verification and dispensing procedures.
  • Elevated quality of care provided by staying current on best practices in healthcare administration through participation in ongoing professional development opportunities.
  • Collaborated with interdisciplinary team members to optimize workflow processes and improve overall efficiency within the unit.
  • Maintained an organized environment within the Critical Care Unit through efficient filing and documentation practices.
  • Maximized productivity by skillfully prioritizing tasks according to urgency levels while maintaining attention to detail.
  • Demonstrated exceptional customer service skills while fielding phone calls, answering questions, and directing inquiries to appropriate personnel within the Critical Care Unit.
  • Coordinated essential resources such as equipment and supplies, ensuring optimal functionality of the Critical Care Unit at all times.
  • Received and routed laboratory results to correct clinical staff members.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Expedited response times to emergencies by coordinating rapid communication between physicians, nurses, and other healthcare professionals.
  • Promoted a safe working environment within the Critical Care Unit by adhering to infection control protocols and reporting any observed hazards.
  • Exhibited professionalism and adaptability in high-stress situations, effectively managing multiple tasks simultaneously while maintaining composure.
  • Assisted nursing staff with patient admissions, transfers, and discharges for seamless transitions within the Critical Care Unit.
  • Enhanced patient care by effectively managing medical records and updating critical information in a timely manner.
  • Strengthened teamwork within the Critical Care Unit by actively participating in staff meetings and sharing relevant information with colleagues.
  • Improved communication between healthcare providers by promptly relaying essential updates on patient conditions.

Education

Bachelor of Science -

San Diego State University
San Diego, CA

Skills

  • Multitasking
  • Adaptable and Flexible
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • HIPAA Compliance
  • Effective Communication
  • Organization and Time Management
  • Reliability
  • Detail Oriented

Timeline

Independent Contractor

Claim It R.E.D.
08.2016 - Current

Telemetry Monitor Technician/Nursing Unit Secretary

Southwest Healthcare System
01.2016 - 03.2021

Critical Care Unit Secretary

Menifee Valley Medical Center
07.2009 - 09.2015

Bachelor of Science -

San Diego State University
Maureen Magette