Dynamic and adaptable professional with a proven track record at Southwest Healthcare System, where I enhanced patient safety and care efficiency through meticulous cardiac monitoring and effective communication. Achieved significant improvements in workflow efficiency and staff competency, underscoring my commitment to excellence and detail-oriented approach.
Overview
15
15
years of professional experience
Work History
Independent Contractor
Claim It R.E.D.
08.2016 - Current
Itemizing contents lists provided by insured person and transferring them onto a spreadsheet using microsoft excel to prepare them for pricing and any other tasks or work needed for the director of the company.
Telemetry Monitor Technician/Nursing Unit Secretary
Southwest Healthcare System
01.2016 - 03.2021
Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
Managed multiple priorities effectively, balancing surveillance of multiple patients while also addressing urgent issues as they arose.
Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
Facilitated continuity of care during shift changes by providing thorough hand-off reports to incoming technicians, ensuring seamless transition of responsibilities.
Fostered strong relationships with other members of the healthcare team by demonstrating professionalism, reliability, and excellent interpersonal skills at all times.
Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
Exhibited proficiency in utilizing various telemetry systems and software programs, adapting quickly to new technologies as needed to maintain high-quality patient monitoring services.
Promoted a positive work environment by actively participating in staff meetings and offering constructive feedback to improve overall department performance.
Demonstrated commitment to providing exceptional patient care by maintaining a high level of competence and staying informed about best practices in cardiac monitoring.
Tracked findings of procedures such as EKGs using manual and automated recording devices.
Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
Processed physician orders with precision, reducing medication errors and enhancing patient safety.
Enhanced communication between nursing staff and physicians by promptly relaying critical information.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Received and routed laboratory results to correct clinical staff members.
Critical Care Unit Secretary
Menifee Valley Medical Center
07.2009 - 09.2015
Reduced errors in medication administration by accurately transcribing physician orders for proper pharmacy verification and dispensing procedures.
Elevated quality of care provided by staying current on best practices in healthcare administration through participation in ongoing professional development opportunities.
Collaborated with interdisciplinary team members to optimize workflow processes and improve overall efficiency within the unit.
Maintained an organized environment within the Critical Care Unit through efficient filing and documentation practices.
Maximized productivity by skillfully prioritizing tasks according to urgency levels while maintaining attention to detail.
Demonstrated exceptional customer service skills while fielding phone calls, answering questions, and directing inquiries to appropriate personnel within the Critical Care Unit.
Coordinated essential resources such as equipment and supplies, ensuring optimal functionality of the Critical Care Unit at all times.
Received and routed laboratory results to correct clinical staff members.
Placed new supply orders, managed inventory and restocked clerical spaces.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Performed various administrative tasks by filing, copying and faxing documents.
Expedited response times to emergencies by coordinating rapid communication between physicians, nurses, and other healthcare professionals.
Promoted a safe working environment within the Critical Care Unit by adhering to infection control protocols and reporting any observed hazards.
Exhibited professionalism and adaptability in high-stress situations, effectively managing multiple tasks simultaneously while maintaining composure.
Assisted nursing staff with patient admissions, transfers, and discharges for seamless transitions within the Critical Care Unit.
Enhanced patient care by effectively managing medical records and updating critical information in a timely manner.
Strengthened teamwork within the Critical Care Unit by actively participating in staff meetings and sharing relevant information with colleagues.
Improved communication between healthcare providers by promptly relaying essential updates on patient conditions.
Education
Bachelor of Science -
San Diego State University
San Diego, CA
Skills
Multitasking
Adaptable and Flexible
Excellent Communication
Critical Thinking
Organizational Skills
HIPAA Compliance
Effective Communication
Organization and Time Management
Reliability
Detail Oriented
Timeline
Independent Contractor
Claim It R.E.D.
08.2016 - Current
Telemetry Monitor Technician/Nursing Unit Secretary
Southwest Healthcare System
01.2016 - 03.2021
Critical Care Unit Secretary
Menifee Valley Medical Center
07.2009 - 09.2015
Bachelor of Science -
San Diego State University
Similar Profiles
Richard MatthewsRichard Matthews
Electrical Installer at R.E.D. ElectricElectrical Installer at R.E.D. Electric