Maureen Miller

Oversee all aspects of the dinning services area.

Supervise the staff to ensure proper service standards are met.

Trained new employees in customer service, safety protocols, and restaurant policies.

Resolved customer complaints in a professional manner.

Conduct regular performance evaluations of staff members identify areas needing improvements or training needs.

Performed security of passengers and their carry-on items.

Reviewed ID's and other paperwork to verify personal information and to check for fraudulent documents.

Conducted pat downs, metal detector checks, and x-ray scans in a timely manner to determine if content included objects warranting further investigation.

Observe changes in patient's conditions and report any abnormalities to the RN on duty.

Perform variety of delegated basic patient care services to support nursing functions and activities of daily living.

Monitor store operations to ensure compliance with company policies and procedures.

Assisted in resolving escalated customer service issues in a timely manner.

Ensure the completion of all opening and closing duties were completed accurately, Daily Cash monitoring and reporting.