Reliable business professional with experience in project management, process improvement and financial analysis. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
8
years of professional experience
Work History
Access Verification Analyst
Publix Supermarkets, Inc
07.2022 - 07.2024
Supported audit preparation by compiling accurate documentation and records for review.
Maintained strict adherence to data privacy regulations, safeguarding sensitive client information at all times.
Analyzed, executed and monitored all Information Technology (IT) requests for data access.
Processed access changes during campaign execution.
Maintained a documented timeline for review execution and escalated potential delays.
Monitored data consistency across different data sources.
Ensured IT standards are adhered to.
Worked on special projects as needed.
UPS Compliance Support Rep II
UNITED PARCEL SERVICES
10.2021 - 06.2022
Analyzed employee STA applications for accuracy and completeness.
Communicated with employees and management in a timely and prompt manner whenever additional employee information was needed.
Ensured accuracy and compliance with federal and state service standards, when entering STA applications into the TSA website.
Maintained acceptable quality through compliance with internal quality control initiatives.
Managed multiple administrative tasks in a fast-paced office with minimal supervision.
Awarded Support Representative of the Month multiple times due to exceptional performance metrics.
Specimen Technician
QUEST DIAGNOSTICS
05.2020 - 02.2021
Completed all required written documentation, legibly and within the assigned time frame.
Handled multiple tasks simultaneously in a production environment.
Communicated effectively with all levels of staff in the laboratory and escalated issues promptly.
Reduced specimen processing time by effectively prioritizing tasks based on urgency and complexity.
Supported timely reporting of test results to healthcare providers by promptly entering data into the laboratory information system.
Maintained patient confidentiality by strictly following HIPAA guidelines when dealing with sensitive information.
Minimized errors in identification labels through diligent cross-checking.
Consistently met tight deadlines under pressure while producing reliable results via meticulous attention to detail.
Graduate Assistant: Library
AVILA UNIVERSITY
01.2019 - 03.2020
Provided guidance and mentorship to students while serving as a role model for both students and staff.
Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
Developed and managed organized, orderly student databases and tracking systems.
Partnered with a multitude of university personnel and offices to ensure the smooth running of daily operations.
Assisted the Learning Commons staff with special projects and assorted day-to-day tasks.
Conducted relevant research and gathered valuable resources for faculty members'' ongoing projects and publications.
Collaborated with faculty members on research projects, contributing to the advancement of knowledge in their respective fields.
Enhanced research quality by providing thorough literature reviews and data analysis support.
Project Coordinator
NIKEN TRANSPORT SERVICES LLC
10.2016 - 12.2019
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Kept projects on schedule by managing deadlines and adjusting workflows.
Implemented cost-saving measures and monitored the expenses to ensure budget adherence.
Created plans to foster positive, long-lasting relationships with shippers, brokers and freight forwarders.
Monitored trucking routes to ensure optimal efficiency and complete harmony.
Researched and recommended transportation lanes identified to be beneficial to the company.
Education
MBA - Management Information Systems
Avila University
Kansas City, MO
01.2020
Bachelor of Commerce - Finance & Management Science
Strathmore University
01.2014
Skills
Relationship Management
Superior Customer Service
Project Management
Microsoft Office Suite
Document Verification
Analytical Skills
Proficient in Excel
Adaptability
Time management abilities
Interpersonal Communication
Risk Assessment
Attention to Detail
Additional Information
References available upon request.
Timeline
Access Verification Analyst
Publix Supermarkets, Inc
07.2022 - 07.2024
UPS Compliance Support Rep II
UNITED PARCEL SERVICES
10.2021 - 06.2022
Specimen Technician
QUEST DIAGNOSTICS
05.2020 - 02.2021
Graduate Assistant: Library
AVILA UNIVERSITY
01.2019 - 03.2020
Project Coordinator
NIKEN TRANSPORT SERVICES LLC
10.2016 - 12.2019
MBA - Management Information Systems
Avila University
Bachelor of Commerce - Finance & Management Science
Strathmore University
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