Maureen Mwendwa

Adept at elevating customer experiences, I excelled at Citi Group Bank by mastering technical troubleshooting and fostering strong client relationships. My proactive approach in mentoring and streamlining processes significantly enhanced call center efficiency. With a knack for complaint resolution and CRM proficiency, I consistently delivered results beyond expectations. Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.