Seasoned Business Analyst offering 7 years of government and tech industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
· Engineered an advanced reporting dashboard utilizing multiple transactional data sources, resulting in a 48% reduction in information retrieval time for management, enhancing data-driven decision-making.
· Translated intricate payment system requirements into tailored technical solutions, aligning stakeholder needs and leading to a 35% decrease in transaction processing errors.
· Executed comprehensive gap analysis, illustrating the evolution from current to proposed system functionalities, enabling precise decision-making and fostering a 65% increase in overall system efficiency.
· Orchestrated end-to-end SDLC requirement gathering and deployment using Agile methodologies, resulting in a 15% decrease in project completion time.
· Increased revenue by $300,000 within 6 months by converting complex data from multiple sources into easy-to-understand formats, streamlining the decision-making process for stakeholders.
· Spearheaded the creation of project documents related to business requirements, software design, traceability, user acceptance testing and use cases, resulting in a 15% decrease in project delivery timelines.
· Doubled revenue from $2M to $4M for the fiscal year by managing end-to-end data migration, conversion and data modeling via SSIS and SQL and developing high quality dashboards for data visualization using Tableau.
· Reduced fraudulent transactions by 20% through the use of deep data analysis including predictive modeling, database searches and text mining to discover credit card risks.
· Streamlined the payment system by translating requirements into technical solutions, including changes to payment gateway and terminal interfaces, improving credit card performance by 38%.
Profound experience in manual testing methodologies including test case creation, test execution, defect reporting, and regression testing ensuring the thorough