MAUREEN O’SHAUGHNESSY
Port St. Lucie,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Receptionist
Cox Chiropractic Care
04.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Payroll Coordinator
Elite Payroll Solutions
Stuart, FL
11.2021 - 03.2023
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided customer service to employees regarding payroll inquiries and issues.
Billing/Pay Advance Coordinator
TenderCare Services
Stuart, FL
09.2020 - 04.2021
- Entering Invoices/Timesheets into ClearCare (scan/download from email)
- Making sure all times match what caregiver worked and client is invoiced for
- Invoiced all clients
- Entered payments into bank account-Daily Deposit
- Prepared and sent out Pay Advances to all Caregivers
- Enter hours into Servtracker for County Agency.
Office Manager
Madigan Family Health Center
Palm City, FL
01.2018 - 04.2020
- Enter charges for services rendered
- Maintain medical records and notes for doctor while scheduling appointments and scheduling care plans with patients
- Opened and closed practice daily
- Exceptional customer service in order to maintain patient retention and referrals
- Handling of all clerical duties, including correspondence, reports, ordering supplies, and updating social media sites.
Coordinator
Martin Health System/Advanced Medical Transport
Stuart, FL
03.2002 - 11.2017
- In charge of Payroll and time cards for two departments (over 100 employees)
- Reconciled reports for payroll department every two weeks for paychecks
- Daily investigation of paperwork for 20-45 ambulance runs to insure complete registration of runs
- Analyzed and entered charges for ALS/BLS transports
- Worked closely with Billing and Medical Records departments on a daily basis
- Handled all records requests for ambulance teams
- Insured quality assurance on reports before they were sent in monthly report to the state
- Trained new employees and developed cross training within department
- Worked with transition of three managers during term with company
- A strong communicator who excels at establishing and maintaining effective working relationships with staff at all levels.
Education
Medical Billing, Medical Manager, Medical Core Terminology -
MC Technical and Adult Education
Ocala, FL01.2001
Skills
- CHIROTOUCH
- Google Calendar
- EPIC
- MRES CAD (Medical Response Emergency Software)
- Ambupro EMS (EMR)
- KRONOS (payroll)
- Typing 60 wpm
- Microsoft Word
- Excel
- Business Works
- Medical Manager software
References Available
True
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Cox Chiropractic Care
04.2023 - 02.2024
Payroll Coordinator
Elite Payroll Solutions
11.2021 - 03.2023
Billing/Pay Advance Coordinator
TenderCare Services
09.2020 - 04.2021
Office Manager
Madigan Family Health Center
01.2018 - 04.2020
Coordinator
Martin Health System/Advanced Medical Transport
03.2002 - 11.2017
Medical Billing, Medical Manager, Medical Core Terminology -
MC Technical and Adult Education