Summary
Overview
Work History
Education
Skills
Organizations
Computer Skills
Timeline

Maureen Ruckelshaus

Skillman,NJ

Summary

Results-driven professional with solid administrative, customer service, marketing, event planning, and recruiting skills. High-energy team player dedicated to maximizing customer loyalty with exceptional support. Well-organized in planning, problem-solving and multitasking in fast-paced corporate settings.

Overview

29
29
years of professional experience

Work History

Owner

Mo's Mutts & More - Pet Sitting Services
Skillman, NJ
01.2023 - Current
  • Develop long-term relationships with clients and bond with animals through regular contact to drive repeat business.
  • Meet with owners to gather pet care information and discuss pet sitting duties.
  • Offer animals exercise opportunities through walks and play activities.
  • Feed animals daily and refill water dish.
  • Empty litter boxes, refill with fresh litter and clean animal bedding.
  • Monitor safety of every animal to prevent injuries from other animals or environmental hazards.
  • Adhere to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Offer every owner exceptional customer service and support as well as top-notch care to each animal.
  • Play with dogs and cats to maintain socialization and reduce stress.
  • Walk and exercise dogs during owner absences.

Tennis and Fitness Associate

Cherry Valley Country Club
Skillman, NJ
03.2021 - Current
  • Greet and assist guests entering facility to provide general information and answer questions.
  • Lead tours of fitness facility by guiding interested individuals, providing information, and highlighting benefits of amenities.
  • Produce and send weekly emails to members highlighting offerings for the next week.
  • Plan and execute all fitness/tennis events to guarantee a great experience for all members and their guests.
  • Responsible for inputting and updating tennis management system CourtReserve - the platform Cherry Valley uses for all court/class management of their tennis program.
  • Handle all registration for the Cherry Valley tennis summer camp and work with director in the daily running of the camp.
  • Instruct young clients in tennis skills and games during summer camp to help foster a love for the sport.

Front Desk Associate

Nassau Tennis and Racquet Club
Skillman, NJ
09.2020 - 06.2022
  • Facilitate front desk operations for busy high-volume tennis club.
  • Field calls, book courts, and process payments for club tennis clientele.
  • Greet players, take temperatures, and direct to appropriate courts.
  • Discuss club court rates, class rates, and private lesson rates with prospective club members.
  • Input customer data using club software and make appropriate updates as needed.
  • Act as liaison with tennis pros and clients who are booking lessons and court time.
  • Organize daily league play for tennis clients.
  • Contact customers and guests to confirm court reservations.

Business Development and Marketing Coordinator

Morgan, Lewis & Bockius LLP
Princeton, NJ
05.2002 - 07.2020
  • Prepared pitch books and other marketing materials for prospective client meetings.
  • Drafted yearly office general marketing budget for the Princeton office and for the firm's CBT emerging business practice and life sciences practices.
  • Managed event logistics, including venue scheduling, accommodations and menu and beverage offerings.
  • Acted as liaison between the firm and strategic outside partners and other vendors at various meetings, trade shows, and conventions to further marketing activities and firm outreach.
  • Researched and compiled lists in specific industry areas for prospective clients.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Coordinated firm morale building office events, including cocktail parties, holiday, and family events.
  • Handled firm pro-bono activities for HomeFront, Trenton Soup Kitchen, other other various organizations.

Business Development Special Projects Coordinator

Gibbons P.C.
Newark, NJ
11.1999 - 04.2002
  • Responsible for daily maintenance of the firm website, including drafting news items, new attorney bios, and modifications to content.
  • Maintained attorney alumni database.
  • Coordinated all firm client events, seminars, dinners, and other outings.
  • Tracked costs and expenses for analysis against original budget and compiled all data into Excel reports for final review.
  • Assisted the Women's Initiative with bi-annual client events and quarterly seminars.

Legal Recruitment Coordinator

Davis Polk & Wardwell LLP
New York, NY
05.1998 - 11.1999
  • Assisted recruiting department with organization and logistics for job fairs, open houses and on-campus events.
  • Maintained and updated candidate records in the company's system using LawCruit.
  • Set appointments and interviews for job candidates via phone and email.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Prepared and submitted listing of qualified applicants to Manager for review and coordinated next-phase interviews with management team and potential candidate.
  • Compiled follow-up statistics during law school recruiting season.
  • Completed surveys reporting yearly firm hiring statistics.
  • Assisted in preparation of summer associate program.

Legal Recruitment Coordinator and Assistant -HR

Gibbons P.C.
Newark, NJ
06.1994 - 11.1997
  • Managed attorney recruitment program, including developed recruitment, marketing, and external relationships.
  • Acted as liaison with firm and legal search firms to assist in lateral attorney hiring.
  • Screened, processed, and evaluated unsolicited resumes.
  • Organized summer associate program, including assignment distribution and events.
  • Prepared and distributed attorney evaluations for salary review.
  • Assisted in the daily operation of the firm benefits program including: 401(K) plan, profit sharing plan, health care plan, Worker's Compensation plan, long-term disability, COBRA, state disability claims and flexible spending accounts.

Education

Bachelor of Science - Law & Justice

The College Of New Jersey (Trenton State College), Ewing, NJ
05.1992
  • Cum laude graduate, 3.67
  • Dean's List - 6 semesters
  • Varsity Cross Country, Track & Field, 1988-1992

Skills

  • Program Marketing
  • Event planning and execution
  • Brand-building strategies
  • Customer service
  • Administrative support
  • Organization
  • Communication
  • Multitasking
  • Negotiation and budgeting
  • Client-first approach

Organizations

  • United States Tennis Association (USTA) Member (currently working on certification to officiate USTA tennis matches at all levels)
  • NJSIAA, Tennis, Track & Field, Official (officiate college, high school, and middle school track and field meets & high school tennis matches)

Computer Skills

  • Microsoft Word
  • Excel
  • Outlook
  • PowerPoint
  • Interaction
  • Slack

Timeline

Owner - Mo's Mutts & More - Pet Sitting Services
01.2023 - Current
Tennis and Fitness Associate - Cherry Valley Country Club
03.2021 - Current
Front Desk Associate - Nassau Tennis and Racquet Club
09.2020 - 06.2022
Business Development and Marketing Coordinator - Morgan, Lewis & Bockius LLP
05.2002 - 07.2020
Business Development Special Projects Coordinator - Gibbons P.C.
11.1999 - 04.2002
Legal Recruitment Coordinator - Davis Polk & Wardwell LLP
05.1998 - 11.1999
Legal Recruitment Coordinator and Assistant -HR - Gibbons P.C.
06.1994 - 11.1997
The College Of New Jersey (Trenton State College) - Bachelor of Science, Law & Justice

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Maureen Ruckelshaus