Maureen Smerlis
Yorktown,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Stay at home Mom for the past 20 years. Responsible for creating and maintaining household operations with regards to budgeting, planning, execution of daily routine for the family and property management.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Williams-Sonoma
Victor , NY
06.2001 - 11.2002
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised cash handling processes to ensure accuracy of transactions.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided training to new employees on company policies and procedures.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Store Manager
Coach
Baltimore, MD
04.1999 - 03.2001
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
- Prepared monthly reports on sales figures, expenses, profits.
Education
Bachelor of Arts - Psychology
University of Maryland Baltimore County
Baltimore, MD12-1999
Skills
- Problem-Solving
- Time Management
- Work Planning and Prioritization
- Customer Service and Engagement
Timeline
Assistant Store Manager
Williams-Sonoma
06.2001 - 11.2002
Store Manager
Coach
04.1999 - 03.2001
Bachelor of Arts - Psychology
University of Maryland Baltimore County