Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maureen Thacher

Renton,WA

Summary


Personable and reliable candidate with exceptional communication skills and positive, upbeat tone. Understands importance of customer service excellence and possesses strong problem-solving abilities. Dedicated to providing outstanding support and creating lasting positive impression . Proven ability to adapt to changes in a fast paced environment.

Overview

14
14
years of professional experience

Work History

Tenant Services Representative

Washington Holdings Management Company
04.2010 - 03.2024

Receive and respond to incoming tenant calls in a positive, professional manner.

Create work orders and provide resolutions for tenant needs.

Educate and familiarize tenants on building amenities, procedures and policies.

Maintain databases and ID/Access badges.

Manage, monitor and schedule vendor access throughout both buildings.

Assist Security with emergency responses, building issues, access and safety procedures.

Coordinate site moves, vendors and personnel in 2 buildings.

Build relationships and rapport through communication and understanding client needs.

Education

Bachelor of Arts - Ministry And Leadership

Life Pacific University
San Dimas, CA
06-2010

Skills

  • Strong work ethic
  • Excellent communication
  • Attention to detail
  • Multitasking and organization
  • Documentation and reporting
  • Customer relationship management
  • Customer retention
  • Call center operations
  • Client Rapport
  • Teamwork and collaboration

Timeline

Tenant Services Representative

Washington Holdings Management Company
04.2010 - 03.2024

Bachelor of Arts - Ministry And Leadership

Life Pacific University
Maureen Thacher