Maureen Tomko
5829 West Breezeway Drive,OH
Summary
Proactive and goal-oriented, excellent with time management and problem-solving skills. Recognized for my reliability and teamwork skills, I am eager to advance and take the next step in my career within the company.
Overview
37
37
years of professional experience
Work History
Inventory Coordinator
Cleveland Clinic
12.2011 - Current
- Assisted in managing inventory levels, ensuring accurate stock counts and availability.
- Collaborated with team members to identify discrepancies in inventory and implement corrective actions.
- Maintained organization of storage areas, optimizing space for efficient access to materials.
- Adapted quickly to changing priorities, demonstrating flexibility in handling inventory tasks effectively.
- Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
- Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Achieved cost savings through the reevaluation and reduction of physical inventory.
- Collaborate closely with suppliers to obtain updates on backorders.
- Collaborated closely with suppliers to obtain the necessary product information for ordering.
- Tagging and registering of RFID items.
- Experience with CIMS, Wavemark & Oracle.
Medical Secretary
Cleveland Clinic
12.2005 - 12.2011
- Managed patient scheduling and coordinated appointments for multiple healthcare providers.
- Streamlined office operations by implementing efficient filing systems and procedures.
- Facilitated communication between patients and healthcare professionals to improve care coordination.
- Utilized electronic health record (EHR) systems to update patient information promptly and accurately.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Supported office staff and operational requirements with administrative tasks.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
Secretary 1
Cleveland Clinic
05.2002 - 12.2005
- Maintained accurate records and documentation using electronic health record systems for compliance.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Medical Assistant
Cleveland Clinic
01.2000 - 05.2002
- Streamlined office processes to enhance operational efficiency and reduce wait times for patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Care Assistant
Cleveland Clinic
03.1994 - 05.2000
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare team to implement individualized care plans for patient needs.
- Maintained accurate and confidential patient records using electronic health record systems.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Mailroom Clerk
Cleveland Clinic
04.1989 - 03.1994
- Managed daily mail distribution processes to ensure timely delivery across departments.
- Operated and maintained postal equipment, optimizing operational efficiency and minimizing downtime.
- Streamlined sorting processes to improve accuracy in package handling and delivery timelines.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Education
High School Diploma -
St. Joseph Academy
Cleveland, OHCertificate - Procurement Basics -
Rutgers University
New Brunswick, NJ09-2025
Certificate - Procurement & Sourcing Introduction -
Rutgers University
New Brunswick, NJ09-2025
Certificate - AAPC Certified Prof. Coder/Biller -
American Academy of Professional Coders
04-2012
Skills
- Discrepancy investigations
- Documentation skills
- Microsoft office
- Inventory purchasing
- Supplier relationship management
- Critical thinking
- Supplier communication
- Customer needs identification
- Teamwork and collaboration
- Attention to detail
- Reliable and punctual
Timeline
Inventory Coordinator
Cleveland Clinic
12.2011 - Current
Medical Secretary
Cleveland Clinic
12.2005 - 12.2011
Secretary 1
Cleveland Clinic
05.2002 - 12.2005
Medical Assistant
Cleveland Clinic
01.2000 - 05.2002
Patient Care Assistant
Cleveland Clinic
03.1994 - 05.2000
Mailroom Clerk
Cleveland Clinic
04.1989 - 03.1994
High School Diploma -
St. Joseph Academy
Certificate - Procurement Basics -
Rutgers University
Certificate - Procurement & Sourcing Introduction -
Rutgers University
Certificate - AAPC Certified Prof. Coder/Biller -
American Academy of Professional Coders
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