Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maureen Wagner

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Executive Assistant provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Business Manager/Executive Assistant

Boardriders
06.2004 - Current
  • Streamlined business processes by implementing new point of service standards, both internally and externally.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Mentored junior staff members within sales operations, helping them grow professionally and contribute more effectively to the team's goals.
  • Oversaw financial operations, inventory, maintaining accurate records and ensuring compliance with industry regulations.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
  • Oversaw product delivery and shipping operations to ensure on time deliveries.
  • Streamlined business processes by implementing new project management tools and techniques.

Restaurant Manager

Z Tejas
09.2001 - 06.2004
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
  • Carefully interviewed, selected, trained, and supervised staff.

Education

Associate of Applied Science - Hotel, Motel, And Restaurant Management

Community College of Southern Nevada
Las Vegas, NV

Skills

  • Employee Management
  • Policy Implementation
  • Operations Management
  • Documentation and Reporting
  • Staff Training
  • Customer Service
  • Team Building and Leadership
  • Decision-Making
  • Team Leadership
  • Budget Control
  • Administrative Management
  • Customer Service Management
  • Schedule Management
  • Inventory Management
  • Sales Tracking
  • Organizational Skills
  • Customer Relations
  • Cross-Functional Communication
  • Sales and Marketing

Timeline

Business Manager/Executive Assistant

Boardriders
06.2004 - Current

Restaurant Manager

Z Tejas
09.2001 - 06.2004

Associate of Applied Science - Hotel, Motel, And Restaurant Management

Community College of Southern Nevada
Maureen Wagner