MAUREEN WANJIKU WERUNGA
RN
Nairobi, KE,NAIROBI
Summary
Dedicated and self-driven professional nurse with over four years of experience in medical-surgical and emergency nursing, demonstrating expertise in patient assessment, nursing diagnoses, and implementation of targeted care plans. Recognized for exceptional rapid decision-making skills, consistently delivering precise results even in high-pressure situations. A quality assurance professional with a proven track record of driving quality initiatives and maintaining high standards, fostering team collaboration to achieve consistent outcomes in dynamic environments. Committed to contributing to an innovative organization that values professional growth while advancing the nursing field.
Overview
7
7
years of professional experience
5
5
Certificates
3
3
Languages
Work History
Quality Assurance Manager
A Better Life Homecare
Springfield, Oregon
05.2024 - Current
- Proactively identify and resolve application-specific issues and cross-functional technical barriers to ensure seamless Care Transitions
- Serve as the Subject Matter Expert (SME) for quality dashboard development, ensuring data integrity for reporting requirements such as Joint Commission and Electronic Health (EH) quality reporting.
- Act as the primary liaison for leaders, medical staff, and physicians to resolve complex clinical quality concerns and workflow bottlenecks.
- Guide the full lifecycle of workflow design, system builds, and testing phases to enhance clinical efficiency and patient safety.
- Facilitate weekly cross-functional meetings to align teams on deliverables, address shared issues, and integrate end-user feedback into upcoming milestones.
- Facilitate weekly cross-functional meetings to align teams on deliverables, address shared issues, and integrate end-user feedback into upcoming milestones.
- Utilize advanced QI/PI methodologies to manage large-scale clinical analytics projects.
- Collaborate with Quality Department leadership to design and deliver high-impact clinical training programs and quality management protocols.
- Analyze clinical and operational needs to define strategic goals for organization-wide Process Improvement (PI) and Quality Improvement (QI) initiatives.
- Provide ongoing status reporting to executive leadership on critical project milestones, risk mitigation, and issue resolution.
- Investigated patient's complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
Accident and Emergency Nurse in Charge
Radiant Group of Hospitals
Nairobi, Kenya
11.2022 - 04.2024
- Monitoring vital signs and recording them.
- Triaging of patients and attending to more emergent cases.
- Ordering, interpreting and evaluating diagnostic tests
- Performing peripheral access insertion and collecting blood samples. Administration of medications prescribed by physicians.
- Monitoring patients’ progress and notifying the doctor in cases of changes. Coordinating with other healthcare providers in different departments. Performing urgent ECG bedside
- Task allocation and activity coordination in the emergency department. Prepared and assisted in emergency procedures
- Performed suctioning, CPR and defibrillation in coordination with other members of emergency team.
- Educating patient and family members.
- Admitting patients in different units after thorough needs assessment, history taking and planning.
- Served as a preceptor for new nursing staff, providing guidance and support during their orientation period.
- Department: Accident and emergency unit
- Department bed capacity: 10
- Nurse: patient ratio1:12
- Cases handled: Febrile convulsions, hypovolemic shock secondary to diarrhea caused by cholera, status asthmatic, Diabetic ketoacidosis, drowning, respiratory arrest due to choking, head injury caused by trauma, sickle cell crisis, anaphylactic shock, congestive heart disease, fractures, electrocution burns, thermal burns raptured ectopic pregnancies.
- Specialized Equipment used: ECG machine, Suctioning machine, cardiac monitors, glucometer, BP machine, infusion pump syringe, pump, thermometer, nebulizer machine, oxygen concentrator, electric saw, Automated external defibrillator, Doppler, weighing machine stethoscope.
Deputy Charge Nurse Accident and Emergency Department
Meridian Hospital
Nairobi, Nairobi
03.2021 - 11.2022
- Ordering, interpreting and evaluating diagnostic tests.
- Performing procedures of intravenous therapy.
- Modifying patients nursing care.
- Educating patients and families.
- Monitoring patients` conditions.
- Coordinating all ward activities.
- Preparing patients for surgery.
- Consulting and coordinating with other healthcare.
- Preparing and administering prescribed medication.
- Instructing and educating individuals.
- Attending department and hospital trainings.
- Explaining discharge summary report to patients.
- Offering specific health education and ensuring continuity of care
- Department: Accident and Emergency
- Department Bed Capacity: 10
- Nurse: Patient Ration: 1:8
- Cases Handled: diabetic ketoacidosis, myasthenia crisis, organophosphate poisoning, sickle cell crisis, hyperosmolar non-ketotic, myocardial infarction, angina, cardiac arrest and dysrrthmias, hypovolemic shock, heart failure, status epilepticus, and cardiac tamponade, Burns, Septic shock, Pulmonary conditions; Asthma, COPD, pneumonia, pleural effusion, Fractures, HIV/ AIDS, Malaria, Fluid and electrolyte imbalance, Meningitis, Tuberculosis, Cellulitis
- Specialized Equipment Used: Glucometer, Surgical stretchers, Head lights. Patient warmers. Cardiac monitors Bp machines. Respiratory ventilators Pulse oximeter. Enteral feeding pumps. Surgical tourniquets Thermometers Infusion pumps, Suction pumps, Oxygen machines, Weighing scale
Medical Surgical Nurse
Kirwara Hospital, Thika
Murang'a, Murang'a
06.2020 - 12.2020
- Performed suctioning of patients using electric suctioning machines. Shared health messages amongst staff.
- Conducted counselling and educated patients.
- Took part in prevention, screening.
- Offered psychological and emotional support to patients.
- Coordinate safe transfer and referral of patients.
- Prepared and assisted with diagnostic procedures and treatment.
- Assessed and managed pain using the hospital pain management ladder.
- Attended ward rounds and documented nursing notes
- Department: Medical Surgical Unit.
- Nurse: Patient Ration: 1:5
- Cases Handled: Malaria, Tuberculosis, Poisoning, Pneumonia, Asthma, HIV/AIDS, Diabetes, Hypertension, Pulmonary complications, Burns, Meningitis, Sickle cell anemia, Fluid and electrolyte imbalances
- Specialized Equipment Used Cases in Handled: Enteral feeding pumps, stethoscope. Sphygmomanometer, Pulse oximeter, Head lights, Glucometer Surgical tourniquets, Thermometers Infusion pumps, Suction pumps, Oxygen concentrator, Nebulizers Weighing scale
Nurse Intern
Kiambu Level 5 Hospital Hospital
Kiambu, Kiambu
05.2019 - 06.2020
- Admitted patients into the unit.
- Attended to emergencies and performed fast aid.
- Monitored patients on special machines.
- Initiated and monitored blood transfusion.
- Prepared and assisted with diagnostic procedures.
- Assessed and managed pain.
- Assessed patients, documented the findings.
- Attended ward rounds and documented nursing notes.
- Performed rehydration therapies.
- Monitored fluid intake.
- Prepared and administered prescribed medications.
- Performed risk assessment, Implemented discharge planning and instructions set by physicians and reevaluation of the patients` conditions. Performed suctioning of patients.
- Department: Rotated in all Units.
- Department Bed Capacity: 40 for each
- Nurse: Patient Ration: 1:12
- CASES MANAGED: Malaria, Pulmonary complications; bronchitis, fibrosis, pleural effusion, asbestosis, Burns, Meningitis Sickle cell anemia, Fluid and electrolyte imbalances, Tuberculosis, Poisoning, overdose, Pneumonia, Asthma, HIV/AIDS, Diabetes, Hypertension, Malnutrition
- EQUIPMENT HANDLE: Thermometers, Infusion pumps Suction pumps, Oxygen concentrator Nebulizers, Weighing scale, Enteral feeding pumps, Stethoscope., Sphygmomanometer. Pulse oximeter Head lights, Glucometer, Surgical tourniquet
Education
Bachelor of Science - Nursing
Chuka University
Kenya10-2018
Skills
Quality & Compliance: CMS & Joint Commission (TJC) Standards, HIPAA Compliance, QAPI Program Development, NCQA Guidelines, Regulatory Reporting
Auditing & Analysis: Clinical Chart Auditing, Root Cause Analysis (RCA), Performance Improvement (PI), Medical Necessity Review, HCAHPS Score Analysis
Clinical Expertise: Utilization Management, Patient Safety Protocols, Infection Control, Risk Management, ICD-10/CPT Coding Basics
Software & Data: Epic (EHR), Microsoft Excel (Pivot Tables/VLOOKUP), Data Visualization (Power BI/Tableau)
Organization: Project Management, Detailed Documentation, Workflow Optimization, Clinical Peer Review
Accomplishments
- Reduced medication errors by 30% through the execution of weekly high-integrity chart review audits, maintaining 100% accuracy in identifying medication discrepancies and safety risks
- Boosted HCAHPS performance by leveraging data analytics to pinpoint underperforming units and spearheading targeted Quality Improvement (QI) projects that enhanced the patient experience.
- Optimized CMS star ratings and HEDIS quality scores by identifying and closing documentation gaps in diabetic screenings during quarterly audits, ensuring 100% clinical compliance
Certification
Diplome D`etudes En Langue Francaise Delf B1 | September 2013
Languages
English
Full Professional
Swahili
Native or Bilingual
French
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quality Assurance Manager
A Better Life Homecare
05.2024 - Current
Accident and Emergency Nurse in Charge
Radiant Group of Hospitals
11.2022 - 04.2024
Deputy Charge Nurse Accident and Emergency Department
Meridian Hospital
03.2021 - 11.2022
Medical Surgical Nurse
Kirwara Hospital, Thika
06.2020 - 12.2020
Nurse Intern
Kiambu Level 5 Hospital Hospital
05.2019 - 06.2020
Bachelor of Science - Nursing
Chuka University