Maureen A Strenfel
Carmel,California
Summary
Creative Business Owner with exceptional background spent in animal behavior. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful adoptions with extraordinary organizational, written and verbal communication.
Overview
35
35
years of professional experience
Work History
Owner & Coach
Momentum Dog Sports
01.2007 - Current
- In person private and group agility lessons both recreational and competitive
- On line classes - dog communication science, agility foundations, retrieve training
- In home board and train services
- Telephone consultations regarding behavior and puppy selection
- Member of the gold medal winning 2012 USA Agility Team at the World Agility Open Games in Belgium.
Animal Behaviorist
Humane Society Silicon Valley
01.1994 - 01.2007
- Designed temperament tests for shelter animals that reduced returns for behavior reasons by half
- Trained, monitored and evaluated health check staff to implement temperament testing
- Designed and implemented an Pit Bull Program that allowed the adoption of animals that would normally be euthanized
- Evaluated shelter animals for temperament and made recommendations for their placement
- Designed and implemented a shelter animal environmental enrichment program
- Counseled potential adopters and owners who were about to surrender an animal
- Wrote 28+ behavior information handouts for public use
- Designed and implemented free public animal behavior help line and 'Ask The Behaviorist' web page
- Developed, scheduled, implemented and taught curriculum for a public dog etiquette program
- Recruited, educated, supervised, motivated, and evaluated two assistant dog trainers
- Conducted a wide variety of in-house behavior seminars for shelter personnel across various departments
- Designed and implemented PuppyDog Parenting Program resulting in avg yearly revenues of $50,000.00
- Consulted by media (television, radio, newspaper) in subjects ranging from pet care to dog bite incidents
- Designed, developed and implemented four key volunteer programs: Dog Socializer, Cat Socializer, Animal Behavior Helpline and Animal Introductions including the screening, training, and supervision of 125+ volunteers for these programs
- Wrote guidelines and presented workshops on behavior for the Foster Department
- Assisted in developing, designing, and implementing the Kids and Kindness Program (an in school humane education program) and the Hug A Pet Program (animal assisted therapy).
Owner & counselor
On the Couch/Agile Click Dog Training
01.1998 - 01.2007
- Developed and designed handouts for clients on various behavior problems including aggression
- Counseled and designed treatment programs for various behavior problems including aggression
- Qualified in court as an expert witness in three different vicious/bite animal cases
- Conley vs. Rolleri (Lawyer: Cammi Chen 2001)
- City of Sunnyvale, various cases 1999 – 2004
- Department of Animal Care & Control - County of LA
- Four workshops of basic dog body language, Safe Animal Handling & Temperament Testing for shelters October 21-24, 2003
- Harter Case – cruelty to dogs – temperament testing, expert testimony, 7-01-03, 7-14-03 & 7-17-03
- Private coaching in dog sports, primarily agility.
Clinic Supervisor
Dermatology For Animals
01.1992 - 01.1994
- Direct supervision of all clinic activities including but not limited to: preparing and assisting in various procedures including biopsies, cytology, radiographic and intra-dermal skin testing, inventory and personnel.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Veterinary Technician Assistant
Veterinary Specialty Service
04.1991 - 09.1992
- Prepared and assisted in various surgical and technical procedures including bone marrow biopsies, endoscopy bronchoscope, major and minor tumor removal, including operating radiographic equipment and applying chemotherapy protocol
- Direct responsibility for pharmacy inventory, control, ordering, stocking and filling prescriptions
- Enhanced clinic efficiency by maintaining clean and organized work areas, preparing instruments, and sterilizing equipment.
- Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring a smooth recovery process.
- Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
Senior Instructor
Sirius Puppy Training/Oz Training Programs
01.1991 - 01.2001
- Taught beginning, intermediate & advanced group training including specialty classes: clicker, drop-in & difficult dogs (aggression)
- Counseled owners on problem behaviors & provided in home behavior consultations including aggression.
Territory Manager - Field Sales
Johnson & Johnson
05.1989 - 02.1991
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Responsible for sales in a 3.2 million dollar territory, servicing over 150+ retail accounts
- Directed, motivated and educated four sales merchandisers
- Coordinated promotional activities/deals with accounts and secured advertising support for products
- Investigated and reduced annual customer deductions from $55,000 to $7,000
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
Education
Operant Conditioning Workshops
Hot Springs, Arkansas01.2001
Bachelor of Science Degree in Marketing -
Glenville State College
Glenville, WV01.1988
Skills
- Extensive behavior training
- Proper scientific application of operant conditioning
- Empathic to clients who are dealing with problem behaviors in adoption animals
- Continuing thirst for knowledge; ongoing education at on line platforms
- Relationship Building
- Customer Relations
- Consulting
- Client Service
- Problem Solving
- Organizational Skills
- Adaptability and Flexibility
Affiliations
- Mountain biking, hiking, weight training
continuing professional development
- Denise Fenzi
- Shade Whitesel
- Karolina Westlund Friman
- Dr. Wayne Hunthausen
- Dr. Roger Abrantes
- Ted Turner
- Susan Garrett
- Dr. Suzanne Hetts
- Dr. Gary Landsberg
- Sue Sternberg
- Dr. Patricia McConnell
- Dr. Debra Horwitz
- Terry Ryan
- Chris Back
- Dr. Ian Dunbar
- Dr. Marion Bailey
- Karen Pryor
- Leslie Nelson
- Dr. Raymond Coppinger
- Bob Bailey
presentations
- Lecturer for California State Humane Officer Training, 1998 and 2001 (subjects: animal behavior & behavior modification)
- Lecturer for Animal Disaster Preparedness Symposium, 1998 (subjects: animal behavior, safety & control)
- Lecturer for Pacific Bell Telephone Company safety meetings, 1998 - 2000 (subjects: animal safety & control)
- Lecturer for City of Santa Clara City meter reader safety meetings, 2001 (subjects: dog safety & control)
- Lecturer for PG&E Company safety meetings, 1999 and 2001 (subjects: dog safety & control)
- Lecturer for Babies-R-Us retail store, 2001 (subject: introducing your pets to a new baby)
- Lecturer for Animal Care Conference, 2004 & 2005
publications
- Produced several on line training classes 2015 to present
- Clean Run Magazine – Ask the Expert Columns 2006
- Dog Sports Magazine – interview spotlight 2007
- 1996 Animal Sheltering Magazine - Temperament testing shelter animals
- Twenty-eight behavior handouts for the Humane Society Silicon Valley
- Print & web article on “Selecting a Therapy Dog from a Shelter or Rescue Group”, Healing Paw, 2001 (service/therapy newsletter)
Timeline
Owner & Coach
Momentum Dog Sports
01.2007 - Current
Owner & counselor
On the Couch/Agile Click Dog Training
01.1998 - 01.2007
Animal Behaviorist
Humane Society Silicon Valley
01.1994 - 01.2007
Clinic Supervisor
Dermatology For Animals
01.1992 - 01.1994
Veterinary Technician Assistant
Veterinary Specialty Service
04.1991 - 09.1992
Senior Instructor
Sirius Puppy Training/Oz Training Programs
01.1991 - 01.2001
Territory Manager - Field Sales
Johnson & Johnson
05.1989 - 02.1991
Operant Conditioning Workshops
Bachelor of Science Degree in Marketing -
Glenville State College
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