Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maureen "Moe" Kirby

Leicester,NC

Summary

Highly efficient Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

21
21
years of professional experience

Work History

Full Time Clerk

ABC Of Asheville
05.2023 - Current
  • Opening and closing procedures
  • Bank Deposits
  • Promotes customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • POS System
  • Stocking throughout the store
  • Liquor orders
  • Working and doing inventory
  • Breakage
  • Willing to work where needed for the company


Full Time Clerk

ABC Of Asheville
03.2022 - 05.2023

Pulled

  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Pull mixed beverage orders
  • Stock throughout store
  • opening and closing procedures of store
  • provide great customer service skills
  • knowing knowledge of liquor to provide assistance to customers
  • Breakage

Retail Store Manager

Wilcohess/Speedway
03.2003 - 08.2021
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Developed and maintained relationships with customers and suppliers through account development
  • Onboarded new employees with training and new hire documentation
  • Accomplished multiple tasks within established timeframes
  • Completed and received grocery orders
  • Completed inventory on daily basis of items throughout store
  • Evaluated employees strengths and assigned tasks based on experience and training

Education

Bachelor of Science - Criminal Justice

Western Carolina University
Cullowhee, NC
05.1996

Associate of Science - Law Enforcement

Asheville Buncombe Technical Community College
Asheville, NC
05.1994

Skills

  • Quality Management
  • Peer Relationships
  • Exceptional Customer Service
  • Cash Handling
  • Goal Oriented
  • Scheduling
  • Orders
  • Inventory

Timeline

Full Time Clerk

ABC Of Asheville
05.2023 - Current

Full Time Clerk

ABC Of Asheville
03.2022 - 05.2023

Retail Store Manager

Wilcohess/Speedway
03.2003 - 08.2021

Bachelor of Science - Criminal Justice

Western Carolina University

Associate of Science - Law Enforcement

Asheville Buncombe Technical Community College
Maureen "Moe" Kirby