Summary
Work History
Education
Skills
Timeline
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Maureen R. Proksel

La Vista,NE

Summary

Aspiring writer with a passion for uncovering environmental and animal welfare issues.

Work History

Shift Supervisor

Starbucks Coffee Company
Elkhorn, NE, USA
10.2017 - Current
  • Planned and lead shifts prioritizing customers and partners (employees).
  • Assigned and delegated tasks and roles, ensuring proper floor coverage at all times.
  • Recognized partners for excellent work and achievements.
  • Accurately counted inventory.
  • Placed orders as needed; assigned partners to check in and put away order.
  • Ensured food safety, cash handling, and other company policies were followed at all times.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Cashier

Office Depot
St Joseph, MO
08.2012 - 07.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reviewed weekly sales ads and monitored price changes.

Cashier

Panera Bread
St Joseph, MO
07.2012 - 07.2017
  • Greeted customers in a friendly and courteous manner.
  • Accurately input customer orders and answered questions about the menu.
  • Followed food safety and cash handling policies.
  • Performed closing operations with goal of setting up opening team for success.
  • Cleaned equipment and restocked product.
  • Accurately counted donations at end of night.

Cafe Team Lead, Cafe Manager

Barnes & Noble Booksellers
Omaha, NE
10.2007 - 06.2012
  • Input and prepare customer orders; engage with customers in a fun, friendly and professional manner
  • Brew coffee, prepare pastries and pull sandwiches to thaw for next day
  • Restock product and remove and record expiring pastries, coffees and sandwiches
  • Put away weekly order and occasionally place order if needed
  • Keep cafe and dining area clean
  • Assist with training and mentoring new cafe servers
  • Ensure food safety procedures are followed at all times.

Education

Bachelor of Science - Multimedia Journalism

Northwest Missouri State University
Maryille, Missouri
06.2017

Skills

  • Strong work ethic
  • Time management
  • Leadership
  • Teamwork
  • Customer engagement
  • Multitasking
  • Employee Coaching and Motivation
  • Judgment and Decision-Making
  • Writing

Timeline

Shift Supervisor

Starbucks Coffee Company
10.2017 - Current

Cashier

Office Depot
08.2012 - 07.2017

Cashier

Panera Bread
07.2012 - 07.2017

Cafe Team Lead, Cafe Manager

Barnes & Noble Booksellers
10.2007 - 06.2012

Bachelor of Science - Multimedia Journalism

Northwest Missouri State University
Maureen R. Proksel