MAUREEN T. SOUTHERN
Senior Loan Processor
Huntington Beach,CA
Summary
Analytical, deadline driven and detailed orientated professional, experienced in a broad array of industries. Excellent critical thinking and problem-solving skills. Identifies opportunities to introduce operational efficiencies to save time, money, and enable professional growth among employees. Exceptional communication skills and ability to establish and maintain relationships with diverse constituencies. Strong project management skills and attention to detail. Adept in internal and external customer service. Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, and individual. Expert negotiator, problem solver and organizer.
Overview
13
13
years of professional experience
Work History
Sr. Loan Processor
E Mortgage Capital
Costa Mesa, CA
08.2021 - 03.2022
- Maintained pipeline of 25-40 loans.
- Work with various lenders within their portals reviewing loan documents, uploading documents, verifying liabilities, payoff amounts, impounds, and balancing loan.
- Created and sent closing disclosures to clients.
- Continuously Monitoring loan status and following up to make sure loan closes on time and lock does not expire.
- Work closely with brokers, Clients, title, escrow, underwriting, closing teams and funding departments.
- Handled any conditions sent from underwriting departments. Obtained all necessary documents.
- Coordinated closing process with attorneys, title companies and government clerks.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Collaborated with stakeholders about extension, guarantees and charges.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Provided quick turnaround times to maintain fast-past schedule.
- Reviewed and validated details of loan applications and closing documentation.
- Consulted with outside vendors to identify and resolve loan closing issues.
Sr. Loan Processor
LoanSnap
San Francisco, CA
09.2020 - 07.2021
- Accountable for driving exceptional customer service and file quality.
- Assist in obtaining necessary documentation for underwriting loan file and communicate directly with third party vendors, loan officers and Customer's to obtain documentation for loan approval.
- Review and verify 1003, credit reports, liabilities, bank statements, paystubs, appraisals, title reports, payoffs, 2015 Itemization and impounds.
- Ordered all necessary documents for completion of loan.
- Handled any conditions sent from underwriting departments.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Provided quick turnaround times to maintain fast-past schedule.
- Consulted with outside vendors to identify and resolve loan closing issues.
Volunteer
Masuda Middle School
Huntington Beach, CA
08.2019 - 03.2020
- Responsible for coordinating and assisting with special projects, school events, field trips, and other school and community events. Managed 10-20 events annually.
- Promote events and assist with logistics, communication, coordination, fundraising, and management of personnel and financial resources
- Maintain close working relationships with all school personnel, parents, and community partners.
- Supported engaging and fun events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Helped program leadership with planning and fundraising responsibilities.
Project Coordinator
Altec-Inc
Laguna Hills, CA
02.2017 - 08.2019
- Managed all aspects of first phase of every assigned project, while interfacing with senior leadership, staff, and teams to establish policies, strategic plans, and performance objectives for all projects.
- Drove efficiency through design and implementation of process change to ensure consistent quality and integrity of deliverables.
- Monitored time to completion, finances, and maintained relationships with stakeholders.
- Key Accomplishments:
- Achieved operational objectives by contributing information and recommendations to strategic plans and reviews; prepared and completed action plans, project control activities, and detailed project plans.
- Communicated with customers regarding Phase 1 project documents and due dates, while tracking bi-weekly billings and documents via CRM, various spreadsheets and consultant reports
- Posted on-site training feedback for customers, sign-off calls, and support documents.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept corporate and client information confidential, adhering to data safety measures.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Office Manager and
Straightline Mechanical
Santa Ana, CA
04.2016 - 02.2017
- Oversaw all aspects of office operations, including execution of new job contracts, job set-up, insurance certifications, partnership development with outside subcontractors, and maintenance of job files from kickoff through completion.
- Anticipated and solved complex problems to prevent work delays
- Key Accomplishments:
- Designed marketing materials/collateral; maintained all client/vendor relations.
- Coordinated employee and outside vendor schedules for on-site work, ensuring appropriate staffing ratios, aligning with project management timelines, and maintaining safety regulations.
- Managed certified payroll, union paperwork, employee work hours/pay rates, new hire paperwork, job costing, invoicing, and tracking accounts payable and receivables for employee staff of 10.
- Created and implemented administrative and procedural processes to eliminate redundancy and improved accuracy.
- Designed timekeeping system for job-site reporting and reimbursement procedures for employee-incurred expenses related to projects.
- Managed financial resources for projects and monitored budgets.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Project Manager and Marketing Coordinator
CW Development
Huntington Beach, CA
02.2014 - 04.2016
- Led all aspects of property and project management for organization.
- Created board presentations and reports.
- Managed ongoing capital improvement and repair projects.
- Oversaw Marketing program.
- Key Accomplishments.
- Planned and led tenant retention events and activities.
- Coordinated tenant raffles, holiday decoration contests, tenant appreciation lunches and dinners.
- Utilized social media/networking tools to create awareness and advertise open units, driving revenue.
- Drove all external media communications and maintained Relationships with media contacts, while managing all public. Relations and community outreach efforts.
- Met project deadlines without sacrificing build quality or workplace safety.
Marketing Manager and Public
Pakedge Device & Software Inc, City
Huntington Beach, CA
07.2013 - 01.2014
- Oversaw all aspects of marketing focused on building brand identity, awareness and value, developing and implementing marketing plans, and creating all materials (brochures, posters, new product press releases, email, and advertising)
- Ensured all messaging aligned with organizational vision and values.
- Key Accomplishments:
- Drove all public relations efforts, resulting in considerable amount of publicity requests for interviews and articles.
- Created and delivered press releases.
- Wrote technical data briefs, participated in industry trade show.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Marketing Manager and Public
Kingston Technology
Fountain Valley, CA
03.2008 - 08.2013
- Served as vital member of PR group, worked with team members to secure product reviews, and ensured positive coverage in media.
- Posted customer and product reviews on company website to be used as marketing assets to promote sales for multi-billion-dollar company.
- Key Accomplishments:
- Led development of robust strategic plans for digital and non-digital channels, coordinating with department leads to support messaging strategies.
- Coordinated with team to create and implement innovative business marketing solutions aimed at building strong market presence and driving corporate awareness.
- Conceptualized and executed all marketing and support materials for organization.
- Managed all external media communications and maintained relationships with media contacts.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Education
Associate of Arts -
GoldenWest College
Huntington Beach, CADiploma -
Hemet High School, Hemet Ca
Hemet, CALicense Cosmetologist -
Anjon's School of Cosmetology
Processor Bootcamp
Online CertificateSkills
Calyx Point and Encompass
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr. Loan Processor
E Mortgage Capital
08.2021 - 03.2022
Sr. Loan Processor
LoanSnap
09.2020 - 07.2021
Volunteer
Masuda Middle School
08.2019 - 03.2020
Project Coordinator
Altec-Inc
02.2017 - 08.2019
Office Manager and
Straightline Mechanical
04.2016 - 02.2017
Project Manager and Marketing Coordinator
CW Development
02.2014 - 04.2016
Marketing Manager and Public
Pakedge Device & Software Inc, City
07.2013 - 01.2014
Marketing Manager and Public
Kingston Technology
03.2008 - 08.2013
Associate of Arts -
GoldenWest College
Diploma -
Hemet High School, Hemet Ca
License Cosmetologist -
Anjon's School of Cosmetology
Processor Bootcamp
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