MAUREN Y. ORTIZ CORREA
Olympia
Summary
Experienced and reliable worker with a strong track record of accuracy, efficiency, and punctuality. Fluent in Spanish and English with excellent attention to detail and organizational skills. Resourceful and outgoing professional seeking opportunities to contribute knowledge and skills for personal and professional growth. Detail-oriented individual with exceptional communication and project management abilities. Proven ability to handle multiple tasks effectively in fast-paced environments. Recognized for proactive problem-solving and optimizing processes to support team objectives.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Banana Ripening Technician
World Class Distribution
Lacey
05.2024 - 03.2025
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained the records of the inspections and inventory
- Sent and respond emails
- Filing system
- Monitored banana ripening processes to ensure optimal temperature and humidity levels, enhancing product quality and consistency.
- Managed inventory levels by tracking ripened and unripe bananas, ensuring timely distribution and minimizing waste.
- Implemented quality control checks on ripened bananas, resulting in improved adherence to freshness standards.
- Collaborated with warehouse staff to optimize ripening schedules, leading to increased operational efficiency and streamlined workflows.
- Followed safety practices to safeguard against injury and damage to property.
Human Resources Assistant
World Class Distribution
Lacey
03.2024 - 05.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Created job descriptions on boards for vacant jobs.
Cashier
JAYS FARMSTAND
05.2021 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Housekeeper
EDISON47.INC
07.2020 - 05.2021
- Some duties at this company are mobilize me to all different properties that are managed by them, identify improvement opportunities and providing innovative ideas efficiency and housekeeping standards, meet established schedule and set strategies for housekeeping, cleaning, dusting, vacuuming and mopping during establish operation hours
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Team Member
McDonald's Restaurant
02.2019 - 11.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Reduced food waste by implementing proper storage techniques and inventory management.
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
- Promoted excellence in food quality and presentation for kitchen staff.
- Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
Waitress
RESTAURANT SALVADORIAN EL PULGARCITO
07.2018 - 10.2018
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
ADULT EDUCATION AND ESL
SOUTH PUGET SOUND COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
CAPITAL HIGH SCHOOL
Skills
- Computer skills
- Organization and time management
- Critical thinking
- Flexible and adaptable
- Attention to detail
- Customer service
- Friendly, positive attitude
- Problem-solving
- Filing systems
- Inventory management
- Quality control
- Record keeping
- New hire orientation
- Email communication
- Strategic planning support
- Problem resolution
- Time management
Languages
Spanish
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Timeline
Banana Ripening Technician
World Class Distribution
05.2024 - 03.2025
Human Resources Assistant
World Class Distribution
03.2024 - 05.2024
Cashier
JAYS FARMSTAND
05.2021 - 11.2023
Housekeeper
EDISON47.INC
07.2020 - 05.2021
Team Member
McDonald's Restaurant
02.2019 - 11.2019
Waitress
RESTAURANT SALVADORIAN EL PULGARCITO
07.2018 - 10.2018
ADULT EDUCATION AND ESL
SOUTH PUGET SOUND COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
CAPITAL HIGH SCHOOL