Dynamic and results-driven leader with extensive experience in project, program, and product management. Proven ability to build strong business relationships, drive process improvements, and deliver successful outcomes across diverse industries. Certified in PMP, Scrum Master, and SAFe Product Owner/Product Manager. Skilled in collaborating with stakeholders at all organizational levels, including elected officials. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Associate Partner, Consulting Delivery
AustinCSI / Cognizant Technology Solutions
Plano, TX
09.2012 - 07.2025
Led sales and delivery for multiple clients, overseeing P&L, commercials, stakeholder management, and consultant oversight.
Managed human capital functions including: Created and performed onboarding for new associates, Created and performed onboarding for new managers, senior managers and engagement leads, Created and performed Consulting 101 for new hire training.
Generated new business leads and fulfilled key roles for client engagements.
Key Projects:
Toyota Motor North America: Product Owner for Dealer Daily Platform; streamlined product releases from weekly to monthly. Led business analysis and validation for DPMS and incentive applications.
Charter Communications: Portfolio Operations Manager for mobile business launch; implemented analytics modules and ensured on-time product release.
MetLife: Implementation Lead for Mexico Migration; completed data center migration on time and within budget.
AT&T: Program Manager for Big Data; transformed analytics team to Agile. Managed multi-million-dollar merger project with DirectTV, coordinating across 15 applications. Served as Program Manager for AT&T Mobile Share Program overseeing 8 projects.
PepsiCo: Program Manager for vendor relationship enhancement and third-party risk management in Information Security. Led Tiger Teams for operation efficiency projects within Infrastructure groups.
Sr. Consultant
Sheer Technologies LLC
Shreveport, LA
01.2012 - 08.2012
Delivered consulting services in process documentation, reengineering, project management, and business analysis for manufacturing, medical, and oil & gas sectors.
Sr. Consultant – Adult Case Management System Project
Texas Conference of Urban Counties
Dallas/Ft. Worth
06.2007 - 01.2012
Led stakeholder interviews, business process reviews, and project proposal development for multi-county collaboration on case management systems.
Integrated Justice Program Manager
Tarrant County
05.2007 - 06.2011
Managed implementation of web-based jury management and civil court systems, interfacing with elected officials and Commissioners Court.
Consultant IT Program Manager – Contractor
The County of Dallas
Principal Consultant
Farr Systems
Technical Recruiting Manager
HIRE Technologies
Sr. Infrastructure Project Manager
Excel Communications
Education
Bachelor of Arts -
University of Texas At Arlington
Arlington, TX
Skills
Project & Program Management
Process optimization
Effective communication
Customer relationship building
Workflow optimization
Agile Transformation & Leadership
Business Relationship Building
Process Re-engineering
Stakeholder Engagement
Talent Management & Team Building
Certification
Project Management Professional (Project Management Institute)
Senior Manager, Partner & Affiliate Program at National Restaurant AssociationSenior Manager, Partner & Affiliate Program at National Restaurant Association