Summary
Overview
Work History
Education
Skills
Timeline
Server

Mauri Ann Long

Louisville

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server

Bravo
12.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Nurse Technician

University of Tennessee Medical Center
05.2023 - 05.2025
  • Performs direct and indirect patient care activities under supervision licensed personnel.
  • Establishes and maintains positive interpersonal relationships and promotes effective teamwork with patients, families, coworkers and the community to meet customer service goals. Performs direct patient care activities while maintaining maximum comfort and safety of patients.
  • Assists with admission, transfer and discharge of patients.Obtains and maintains accurate patient data and documents appropriately in medical records including vital signs, intake and output, height and weight etc.
  • Recognizes and communicates changes in patient's vital signs, physical and/or mental condition to the Registered Nurse.
  • Provides personal care assistance with activities of daily living to patients including: bathing, dressing, eating, drinking, oral care, elimination and transportation.
  • Assists Registered Nurse in skin care including repositioning, cleaning of wounds, and pressure ulcer prevention.
  • Demonstrates ability to assist in patient transfers effectively and safely.
  • Responds appropriately to emergency situations or unplanned events.
  • Assists with falls prevention activities on the nursing area, responding quickly as appropriate to enhance patient safety.

Fulfilment Expert

Target
10.2021 - 10.2023
  • The fulfilment team, picks, packs, preps, sorts, and ships products safely, efficiently, and effectively to deliver convenience and quality to the guests who place their orders online.

Lamination Team Member

Yamaha Jet Boat Manufacturer
07.2021 - 10.2021
  • In this position, I worked as part of a team having responsibility for laminating layers of fiberglass on molds to form boat decks and hulls. Team members could performed all tasks in the lamination process and rotated through all or most of them rather than being assigned to a specific task on a permanent basis.

Front end sales associate

Walmart
05.2019 - 05.2021
  • As a front-end sales associate I was a first point contact for customers, providing friendly, courteous, and efficient checkout service. I would operate the cash registers or assist guests at the services desk with returns, exchanges or any addition questions or concerns.

Education

Associate of Science - Nursing

South College
Knoxville, TN

Skills

  • Patient Care - 2 years
  • Exceptional Customer Service - 4 years
  • Complex Problem Solving
  • Positive Attitude
  • Friendly

Timeline

Server

Bravo
12.2024 - Current

Nurse Technician

University of Tennessee Medical Center
05.2023 - 05.2025

Fulfilment Expert

Target
10.2021 - 10.2023

Lamination Team Member

Yamaha Jet Boat Manufacturer
07.2021 - 10.2021

Front end sales associate

Walmart
05.2019 - 05.2021

Associate of Science - Nursing

South College

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Mauri Ann Long