MAURICE ABAYO

• Serve as a specialist in immersion lessons and as a teacher of English as an AGENT (Assistant Guide Entertainer Teacher), Specialist, and other specified roles for language learners of all ages at TGG (Tokyo Global Gateway) or other locations with prior announcement,
• Engage in program improvement, and creation of learning materials and procedure,
• Provide direction, guidance, language support and feedback in roleplaying scenarios, Content and Language Integrated Learning (CLIL) classes and various other programs presented by TGG.

• Promotion of understanding TTC's business activities, understanding social needs about infrastructure and energy, automotive, next mobility, healthcare in African countries,
• Support of Power & Infrastructure projects to learn real business of TTC,
• Based on the learnings acquired during the internship, share my business ideas which can be applied to TTC's future business development and partnership in Africa,
• Preparation and presentation of my personalized business idea called "TOYOTA ZERO WASTE"

• Develop and manage the procurement activities – procuring a broad range of services,
• Advise peer managers on the full range of procurement issues, providing guidance and
  support at all stages of the procurement cycle,
• Ensure procurement plans are in place in advance of the procurement cycle and ensure that the plans are properly laid out in order to carry out successful procurement activities in a timely and efficient manner according to all financial and procurement
  guidelines,
• Develop and disseminate best practices,
• Lead and direct a procurement work team, coach and mentor,
• Analyze unusually complex and/or critical procurement proposals of significant
  financial or operational impact,
• Determine appropriate strategy/approach to best serve institutional interests, and ensure implementation, including the authorization of exceptions to established rules, practices and procedures, as necessary,
• Manage and conduct planning, solicitation, negotiation, and, if necessary, termination of
  contractual and procurement action; authorize up to approved limit, or recommend authorization of procurement contracts,
• Develop and recommend strategy for the effective implementation of procurement
  policies and reforms,
• Produce monthly, quarterly and other adhoc procurement reports to guide stakeholder
  action,
• Carry out any other procurement related tasks that may be assigned by the coordinator/procurement manager and other senior management, or other individuals with the delegated authority of the institution,
• Build and maintain the institution’s goodwill and effective stakeholder support and engagement through effective procurement – especially with the national tender board and internal tender committee.

• To assist the head of sewer maintenance services ensuring an effective and optimized sewerage operation;
• To execute and monitor all sewerage maintenance on daily basis and report regularly to the head of maintenance;
• To take timely actions according to customer complaints and make a planned survey to prevent any inconvenience to the environment and human health;
• To respond to customer reported incidents and clearing blockages/jetting and providing detailed feedback on actions taken;
• To conduct sewer locations surveys;
• To assess asset condition utilization and plan for maintenance of assets;
• To monitor all maintenance and reparations of sewer mains, manholes, services and property connections;
• To ensure if requirements of the local government act and workplace health and safety act and council’s safety handbook are strictly observed;
• To report any observed faults or defects to any council assets to the foreman as soon
  as reasonably possible;
• To ensure allocated plant performs to expected capacity to allow timely completion
  of works programs;
• To inspect new sewer installations for tightness of joints and pitch of pipe, type of
  materials used and method of installation;
• To inspect repair work on old sewer lines and disconnection of lines, due to the
  condition or removal of buildings;
• To inspect asphalt work, excavation and backfilling of soil;
• To record location of bends in pipes and location of clean outs;
• To keep file records of dates and time of inspections;
• To update public maps showing new public installations;
• To monitor sewer network inspections and prepare and submit their reports;
• Under direction, to operate pumps, motors and other machinery and equipment of
  pumping station.

• Review the detailed design studies of proposed water supply systems in 5 sectors of Murambi, Cyinzuzi, Masoro, Base, and Rukozo sectors based on agreed design parameters;
• Data collection and analysis in the above mentioned sectors, by using appropriate modern
  equipment and software such as GPS, Arch-view GIS, Auto-Card or COVADIS, Google Earth, Google map and map sources;
• Review digitalized maps, plans and drawings for proposed water supply networks and ensure
  harmonized data;
• Review Hydraulic calculations for proposed water systems in the 5 sectors;
• Review overall site plan with identification of existing water supply systems and planned water
  systems (civil and hydraulic engineering) by using appropriate scale;
• Review location and general arrangement plan for existing and planned networks as well as
  location of available resources to be exploited for subsequent studies;
• Review Analysis of the geo-demographic aspect and socio-economic situation and water
  demand analysis: Review and up-date data on current and future population by respecting the
  horizon of 25 years while analyzing water demand;
• Review and update data on social and environmental impact: show current status of
  environment and likely impact caused by water projects to be implemented to ensure sound
  and sustainable clean water supply systems;
• Pegging of proposed water supply networks to show the route of the pipelines and locations of
  main water infrastructure (tanks and tap stands).

Customer Service and Support:

• Answering calls and emails: Assisting customers with a wide range of inquiries, from technical support to general questions about services.
• Problem resolution: Diagnosing and resolving technical issues, including network problems and handset configurations.
• Customer satisfaction: Ensuring a positive customer experience by handling complaints and providing helpful solutions.

Technical and Operational Tasks:

• Data processing and management: Processing payments, activating and suspending accounts, and handling SIM swaps.
• CRM usage: Accurately logging and updating customer details, inquiries, and resolutions in the CRM system.
• Inventory management: Checking the status of prepaid recharge cards.

Other Responsibilities:

• Promoting services: Highlighting new services and features to customers.
• Following communication scripts: Ensuring consistent and professional communication with customers.
• Data Security: Understanding and following data security protocols to protect customer information.

• Data Management: Collecting, organizing, and storing financial data from various sources; Ensuring data accuracy, completeness, and consistency; Developing and maintaining financial databases and models.
• Analysis and Reporting: Analyzing financial data to identify trends, patterns, and insights; Preparing financial reports, forecasts, and presentations for management and stakeholders; Developing and implementing financial reporting systems.
• Support for Decision-Making: Providing financial analysis and insights to support business decisions; Monitoring key financial metrics and performance indicators; Collaborating with cross-functional teams to gather requirements and provide analytical support.
• Compliance: Ensuring compliance with relevant financial regulations and reporting standards; Staying up-to-date on financial industry developments and best practices.