Summary
Overview
Work History
Education
Skills
Timeline
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Maurice Allen

Seattle,WA

Summary

Dynamic professional with a proven track record at Suttons Security, excelling in emergency response and conflict resolution. Adept at fostering a secure environment while delivering exceptional customer service. Skilled in surveillance operations and client advocacy, I thrive in high-pressure situations, ensuring safety and support for diverse populations.

Overview

4
4
years of professional experience

Work History

Unarmed Guard

Suttons Security
Seattle, WA
06.2023 - Current

Conducted routine building patrols and maintained thorough daily activity reports while ensuring a secure and welcoming environment for clients in the clubbing and entertainment industry.

Delivered professional customer service by enforcing site-specific safety and security protocols, including emergency response procedures, active shooter threat readiness, and responding swiftly to all emergency situations with discretion and professionalism.

Case Manager

Salvation Army
DesMoines, WA
09.2023 - 02.2025

Conducted client intakes and assessments to evaluate needs and eligibility for services. Facilitated one-on-one goal-setting sessions, provided appropriate referrals, and supported clients in overcoming barriers to accessing community resources and support services.

Residential Specialist

Plymouth housing
Seattle, WA
03.2022 - 05.2023

Provided support to residents as a member of the Permanent Supportive Housing team by managing front lobby operations, including but not limited to visitor and resident check-in/out, answering phone calls, and monitoring security cameras.

Admissions Representative

Valley Medical Hospital
Renton, WA
12.2020 - 10.2021

Conduct patient interviews upon admission, accurately record required personal information, obtain necessary signatures, and ensure timely distribution of patient data to all relevant hospital departments.

Education

High School Diploma -

Garfield Highschool
Seattle, WA
06-2020

Skills

Guard

  • Emergency response
  • Security monitoring
  • Surveillance operations
  • Incident reporting
  • Access control
  • Conflict resolution
  • Time management
  • Problem solving
  • Situational awareness
  • Crowd management
  • De-escalation techniques
  • Report writing
  • Patrolling
  • Emergency awareness

Social Skills


  • Customer service
  • Problem-solving
  • Active listening
  • Goal setting
  • Case documentation
  • Data entry
  • Client assessment
  • Relationship building
  • Client relationship management
  • Case management
  • Organization and multitasking
  • Clear communication
  • Client advocacy
  • HIPAA compliance
  • Critical thinking
  • Email and telephone etiquette
  • Community resources
  • Patient support
  • Leadership
  • Dependable and responsible
  • Decision-making

Timeline

Case Manager

Salvation Army
09.2023 - 02.2025

Unarmed Guard

Suttons Security
06.2023 - Current

Residential Specialist

Plymouth housing
03.2022 - 05.2023

Admissions Representative

Valley Medical Hospital
12.2020 - 10.2021

High School Diploma -

Garfield Highschool
Maurice Allen