Dynamic professional with a proven track record at Suttons Security, excelling in emergency response and conflict resolution. Adept at fostering a secure environment while delivering exceptional customer service. Skilled in surveillance operations and client advocacy, I thrive in high-pressure situations, ensuring safety and support for diverse populations.
Conducted routine building patrols and maintained thorough daily activity reports while ensuring a secure and welcoming environment for clients in the clubbing and entertainment industry.
Delivered professional customer service by enforcing site-specific safety and security protocols, including emergency response procedures, active shooter threat readiness, and responding swiftly to all emergency situations with discretion and professionalism.
Conducted client intakes and assessments to evaluate needs and eligibility for services. Facilitated one-on-one goal-setting sessions, provided appropriate referrals, and supported clients in overcoming barriers to accessing community resources and support services.
Provided support to residents as a member of the Permanent Supportive Housing team by managing front lobby operations, including but not limited to visitor and resident check-in/out, answering phone calls, and monitoring security cameras.
Conduct patient interviews upon admission, accurately record required personal information, obtain necessary signatures, and ensure timely distribution of patient data to all relevant hospital departments.
Guard
Social Skills